Expired contract

Contact Centre Maintenance and Support

Details

Value
£149,256
Duration
2 years
Topic
IT services: consulting, software development, Internet and support
Published
26 March 2025

Tender description

The Contracting Authority has a requirement for maintenance and support services on its contact centre environment. This contract is for 18 months with no extensions and the full contract value is detailed in this notice. This is a call-off contract awarded via the NHS Commercial Solutions Patient Healthcare Communications and Related Services Framework.

Timeline

  1. Completed: Award date25 March 2025
  2. Completed: Award published26 March 2025
    Current notice
  3. Completed: Contract expiry date24 September 2026

About the buyer

United Lincolnshire Teaching Hospitals NHS Trust is a healthcare trust running hospitals in Lincoln, Grantham, Boston and Louth. The procurement department supports every division, ward and department. Procurement is the first point of contact for current and prospective suppliers. Clinical procurement specialists work with NHS Supply Chain on standardised item lists.

Over the past 5 years, most of United Lincolnshire Teaching Hospitals NHS Trust's contract awards have been in construction work, medical equipment and pharmaceuticals and repair and maintenance.

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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