Contact Centre - Maintenance and Support
Details
- Supplier(s)
- Netcall Technology Limited
- Value
- £28,030
- Duration
- 1 year
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 26 March 2025
- Source
- uk:contracts_finder
Tender description
The Contracting Authority has a requirement for maintenance and support services on its contact centre environment. This contract is for 12 months with no extensions and the full contract value is detailed in this notice. This is a call-off contract awarded via the NHS Commercial Solutions Patient Healthcare Communications and Related Services Framework.
Timeline
- Completed: Award published26 March 2025Current notice
- Completed: Award date25 September 2025
- Completed: Contract expiry date24 September 2026
About the buyer
Lincolnshire Community Health Services NHS Trust is the primary community healthcare provider in Lincolnshire. Community nursing, community hospitals, children's services and urgent care are among its services. The Trust formed the Lincolnshire Community and Hospitals NHS Group with United Lincolnshire Teaching Hospitals NHS Trust in April 2024. The two trusts share one Board and Executive Leadership Team but keep separate legal identities.
Over the past 5 years, most of Lincolnshire Community Health Services NHS Trust's contract awards have been in business services, architectural and engineering services and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@lincolnshire-community-health-services-nhs-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@lincolnshire-community-health-services-nhs-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@lincolnshire-community-health-services-nhs-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@lincolnshire-community-health-services-nhs-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@lincolnshire-community-health-services-nhs-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@lincolnshire-community-health-services-nhs-trust.gov |
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