Contact Centre Tenders and Contracts in England

1,073 matching notices from public sector buyers in England, 3 published in the last 30 days.

Recent buyers include London Borough of Haringey, GreenSquareAccord and Maritime and Coastguard Agency.

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1,073 results

Stale Pre-tender, closed 21 March 2025Published 7 March 2025
Haringey Council Procurement for Out of Hours Call Handling Service
London Borough of HaringeyTelecommunications services
Value not stated
Stale Pre-tender, closed 1 April 2025Published 4 March 2025
Contact Centre Solution
GreenSquareAccordCommunication and multimedia software package
Value not stated
Awarded contract, expiring in 15 monthsPublished 28 February 2025
Contact Centre as a Service (CCaaS)
Maritime and Coastguard AgencySupplier(s) Maintel Europe LtdSoftware package and information systemsAwarded 3 February 2025
£995,135
Closed tender, closed 30 March 2025Published 28 February 2025
Out of Hours Call Handling & Telecare Alarm Monitoring Services
Freebridge Community HousingCall centre
£350,000
Closed tender, closed 30 March 2025Published 24 February 2025
Out of Hours Call Handling & Telecare Alarm Monitoring Services
Freebridge Community HousingCall centre
£350,000
Closed tender, closed 22 April 2025Published 20 February 2025
Contact Centre Management System
LEEDS FEDERATED HOUSING ASSOCIATION LIMITEDTelephone switchboard services
£420,000
Closed tender, closed 26 March 2025Published 20 February 2025
Contact Centre Management System
LEEDS FEDERATED HOUSING ASSOCIATION LIMITEDTelecommunications services
Value not stated
Closed tender, closed 27 August 2025Published 17 February 2025
Contact Centre Services
Kent County CouncilCall centre
£9,142,634
Awarded contract, expiring 6 February 2029Published 17 February 2025
P253 - Contact Centre Transformation
Westminster City CouncilSupplier(s) TTEC (UK) Solutions LimitedCall centreAwarded 7 February 2025
£412,652.8
Closed tender, closed 7 March 2025Published 7 February 2025
JHG - Out of Hours Call Handling Tender
Jigsaw Homes Group LtdTelephone-answering services
£50,000
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Awarded contract, expiring in 11 monthsPublished 7 February 2025
Award of contract for contact centre software
Blackburn with Darwen Borough CouncilSupplier(s) Netcall Technology LimitedSoftware package and information systemsAwarded 4 February 2025
£232,995
Closed tender, closed 12 March 2025Published 7 February 2025
JHG - Out of Hours Call Handling Tender
Jigsaw Homes Group LtdTelephone-answering services
£50,000
Expired contract, expired 13 March 2026Published 5 February 2025
Service Desk Workforce Management Tool
NHS South, Central and West Commissioning Support UnitSupplier(s) Wavenet LtdSoftware package and information systemsAwarded 13 January 2025
£78,702.67
Closed tender, closed 7 March 2025Published 4 February 2025
Integrated Repairs Diagnostic Tool
West Lancashire Borough CouncilSoftware package and information systems
Value not stated
Awarded contract, expiring in 16 monthsPublished 28 January 2025
Contact Centre - Enhanced Software Solution
Thirteen Housing Group LtdSupplier(s) Avoira LtdIT services: consulting, software development, Internet and supportAwarded 1 March 2025
£239,380
Closed tender, closed 28 February 2025Published 28 January 2025
Call handling services (out of hours)
East Midlands Housing GroupTelephone-answering services
£630,000
Closed tender, closed 28 February 2025Published 27 January 2025
Tender for the Provision of Customer Contact Centre Managed Service
Arriva PLCCustomer services
Value not stated
Awarded contract, expiring 20 January 2030Published 22 January 2025
Customer Contact Centre Cloud Platform
London Borough of EnfieldSupplier(s) KERV EXPERIENCE LIMITEDSoftware package and information systemsAwarded 21 January 2025
£1,074,542
Awarded contract, expiring 27 October 2029Published 16 January 2025
Provision of Telephony Software System- Cloud Contact Centre
Folkestone and Hythe District CouncilSupplier(s) Amillan LimitedSoftware package and information systemsAwarded 28 October 2025
£336,800
Expired contract, expired 20 October 2026Published 10 January 2025
REQUIREMENTS FOR CONTACT CENTRE AND ENTERPRISE VOICE TELEPHONY (CCET)
Health and Safety ExecutiveSupplier(s) UNIFY ENTERPRISE COMMUNICATIONS LIMITEDTelephone equipmentAwarded 30 October 2024
£977,956

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