Customer Service Tenders and Contracts in England

3,479 matching notices from public sector buyers in England, 22 published in the last 30 days.

Recent buyers include Mid Devon District Council, Procurement for Housing and Echelon Consultancy Ltd.

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3,479 results

Expired contract, expired 27 March 2025Published 15 February 2022
Telephony/Unified Communications Solution
Mid Devon District CouncilSupplier(s) Gradwell Communications LtdTelecommunications equipment and suppliesAwarded 28 March 2022
£95,000
Awarded contractPublished 15 February 2022
Telecommunications, Digital Inclusion and Internet of Things
Procurement for Housing
Supplier(s)
13 suppliers
4G Scotland Ltd t/a 5G Scotland
4NET TECHNOLOGIES LTD
Abzorb Group Ltd
AWTG Ltd
Boston Networks Ltd
Britannic Technologies Limited
CCS Media Limited
CGI IT UK Ltd
Chameleon Digitization
CHESS ICT LTD
Daisy Communications Limited
Netcall Technology Limited
Social Telecoms CIC
Data equipmentAwarded 24 January 2022
£82,500,000
Closed tender, closed 16 March 2022Published 14 February 2022
Longhurst Out of Hours Call Centre
Echelon Consultancy LtdCall centre
Value not stated
Expired contract, expired 31 March 2025Published 10 February 2022
Provision of Out of Hours Call Handling Service
Oxford City CouncilSupplier(s) Orbis Project LtdCustomer servicesAwarded 1 April 2022
£12,798.07
Expired contract, expired 28 July 2023Published 10 February 2022
VEAT - Debt Recovery Contact Centre
The Pensions RegulatorSupplier(s) CORPORATE PROJECT SOLUTIONS LIMITEDBusiness services: law, marketing, consulting, recruitment, printing and securityAwarded 14 February 2022
£167,790
Expired contract, expired 31 May 2023Published 9 February 2022
Netcall - Extension
Maritime and Coastguard AgencySupplier(s) Netcall Technology LimitedIT services: consulting, software development, Internet and supportAwarded 1 June 2021
£326,302
Closed tender, closed 9 March 2022Published 9 February 2022
Simple Payment Plan
The British Broadcasting Corporation (BBC)Collection agency services
£42,000,000
Closed tender, closed 23 February 2022Published 9 February 2022
DWP Digital Debt Management - Product Design and Development Services
Department For Work and Pensions (DWP)
£3,000,000
Expired contract, expired 7 March 2025Published 7 February 2022
Leeds Jewish Housing Association - Complete Service Provision
Places for People Group LtdSupplier(s) GTD Painting & Property LtdRepair and maintenance servicesAwarded 7 March 2022
£881,867
Closed tender, closed 21 February 2022Published 7 February 2022
Accelerating Service Blueprints and Service Design
National Savings and Investments
£226,950
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Closed tender, closed 14 February 2022Published 4 February 2022
CO0169 Contact Centre
Essex County CouncilInstallation services of communications equipment
Value not stated
Awarded contractPublished 1 February 2022
Warm Homes Discount Reform Discovery
Department for Business Energy and Industrial Strategy (BEIS)Supplier(s) THE PUBLIC SERVICE CONSULTANTS LIMITEDAwarded 1 February 2022
£176,900
Expired contract, expired 30 November 2023Published 1 February 2022
NCC837 – Contact Centre Phase 2
Northumberland County CouncilSupplier(s) MISSION LABS LIMITEDAwarded 1 December 2021
£260,000
Expired contract, expired 31 January 2024Published 1 February 2022
PR2008 - Microsoft Teams Telephony and Contact Centre
Parliamentary and Health Service OmbudsmanSupplier(s) CHARTERHOUSE VOICE & DATA LIMITEDRadio, television, communication, telecommunication and related equipmentAwarded 1 February 2022
£275,056.67
Awarded contractPublished 31 January 2022
WCC DRT West Midlands
Warwickshire County CouncilSupplier(s) Midland Red (South) Ltd t/a Stagecoach MidlandsSpecial-purpose motor vehiclesAwarded 20 December 2021
£1,771,673
Expired contract, expired 29 January 2023Published 30 January 2022
Granicus Consultancy
Leicestershire County CouncilSupplier(s) Granicus-Firmstep LtdAwarded 30 January 2022
£7,500
Stale Pre-tender, closed 23 February 2022Published 28 January 2022
STC1161 - Automated Access Control System (AACS) Software, Ongoing Support, Maintenance and Hardware
HOUSES OF PARLIAMENTSoftware-related services
Value not stated
Expired contract, expired 3 April 2025Published 28 January 2022
CAF290-21 Cafcass further competition for Cloud Contact Centre
CafcassSupplier(s) Foehn LimitedPostal and telecommunications servicesAwarded 4 February 2022
£244,000
Closed tender, closed 4 March 2022Published 28 January 2022
Contact Centre as a Service (CCaaS)
Accent Housing LtdCommunications control system
Value not stated
Expired contract, expired 31 March 2022Published 27 January 2022
Gas Servicing Contract for South of the District - Lot 2
Epping Forest District CouncilSupplier(s) Gracelands Complete Maintenance Services LimtiedRepair and maintenance services of building installationsAwarded 1 April 2021
£120,000

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Telephony/Unified Communications Solution

Telecommunications, Digital Inclusion and Internet of Things

Longhurst Out of Hours Call Centre

Provision of Out of Hours Call Handling Service

VEAT - Debt Recovery Contact Centre

Netcall - Extension

Simple Payment Plan

DWP Digital Debt Management - Product Design and Development Services

Leeds Jewish Housing Association - Complete Service Provision

Accelerating Service Blueprints and Service Design

CO0169 Contact Centre

Warm Homes Discount Reform Discovery

NCC837 – Contact Centre Phase 2

PR2008 - Microsoft Teams Telephony and Contact Centre

WCC DRT West Midlands

Granicus Consultancy

STC1161 - Automated Access Control System (AACS) Software, Ongoing Support, Maintenance and Hardware

CAF290-21 Cafcass further competition for Cloud Contact Centre

Contact Centre as a Service (CCaaS)

Gas Servicing Contract for South of the District - Lot 2

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Win more Customer Service contracts in England with Stotles