Provision of Out of Hours Call Handling Service
Details
- Buyer
- Oxford City Council
- Supplier(s)
- Orbis Project Ltd
- Value
- £12,798.07
- Duration
- 3 years
- Topic
- Customer services
- Published
- 10 February 2022
- Source
- uk:contracts_finder
Tender description
Oxford City Council is seeking for the Provision of Out of Hours Call Handling Service. The majority of calls that will need to be resolved will be in the Environmental Development Area of business, things like reports of noise, stray dogs and pollution issues.
Timeline
- Completed: Award published10 February 2022Current notice
- Completed: Award date1 April 2022
- Completed: Contract expiry date31 March 2025
About the buyer
Oxford City Council buys goods, services and works as a local authority. The Contracts and Procurement Team runs procurement directly for the council, from quotations through to full tenders. Purchases above a set threshold must go through an approved framework or dynamic market.
Tender routes range from a mini-competition or direct award under a framework to a full Competitive Flexible Procedure for complex projects.
Over the past 5 years, most of Oxford City Council's contract awards have been in business services, architectural and engineering services and real estate services.
Relevant CPV codes
- 79342300 · Customer services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@oxford-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@oxford-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@oxford-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@oxford-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@oxford-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@oxford-city-council.gov |
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