PR2008 - Microsoft Teams Telephony and Contact Centre
Details
- Supplier(s)
- CHARTERHOUSE VOICE & DATA LIMITED
- Value
- £275,056.67
- Duration
- 2 years
- Topic
- Radio, television, communication, telecommunication and related equipment
- Published
- 1 February 2022
- Source
- uk:contracts_finder
Tender description
Microsoft Teams Telephony and Contact Centre Additional information: in line with Public Policy Note 07/21 re: transparency requirements on Contracts Finder for Central Government Organisations, PHSO are providing full visibility of all associated contract / tender documentation upon request. This includes the following, or the nearest equivalent, as a minimum: the specification; invitation to tender (ITT)/request for quotation, or invitation to participate in dialogue; standard selection questionnaire (SSQ); template terms and conditions of contract; any associated schedules (which may include the winning tenderer's bid.
Timeline
- Completed: Award published1 February 2022Current notice
- Completed: Award date1 February 2022
- Completed: Contract expiry date31 January 2024
About the buyer
Parliamentary and Health Service Ombudsman investigates complaints about UK government departments and NHS services in England. The Ombudsman is independent of government and accountable to Parliament. Headcount sits between 250 and 499 people, with a base in Manchester. Buying is done as a central government organisation. Smaller purchases are made from written quotes or a priced catalogue. Larger contracts go through frameworks or formal tenders.
Over the past 5 years, most of Parliamentary and Health Service Ombudsman's contract awards have been in business services, software and information systems and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@parliamentary-and-health-service-ombudsman.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@parliamentary-and-health-service-ombudsman.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@parliamentary-and-health-service-ombudsman.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@parliamentary-and-health-service-ombudsman.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@parliamentary-and-health-service-ombudsman.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@parliamentary-and-health-service-ombudsman.gov |
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