Expired contract

CAF290-21 Cafcass further competition for Cloud Contact Centre

Details

Buyer
Cafcass
Supplier(s)
Foehn Limited
Value
£244,000
Duration
3 years
Topic
Postal and telecommunications services
Published
28 January 2022

Tender description

Further competition under CCS Network Services 2 framework agreement (RM3808), lot 13 to award a Cloud Contact Centre as a Service (CCaaS) Contract to a sole Supplier. CAFCASS is seeking the provision of a Cloud Contact Centre as a Service (CCaaS) solution for a period of three years with the live service to commence no later than the 31st March 2022.

Timeline

  1. Completed: Award published28 January 2022
    Current notice
  2. Completed: Award date4 February 2022
  3. Completed: Contract expiry date3 April 2025

About the buyer

Cafcass is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

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Decision makers

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