Contact Centre Tenders and Contracts in England

1,073 matching notices from public sector buyers in England, 3 published in the last 30 days.

Recent buyers include Transport for Greater Manchester, Tees Esk and Wear Valleys NHS Foundation Trust and Brighton and Hove City Council.

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1,073 results

Closed tender, closed 10 July 2026Published 12 June 2026
Customer Care for the Future
Transport for Greater Manchester
Value not stated
Awarded contract, expiring 26 May 2029Published 10 June 2026
Provision of Contact Centre Solution
Tees Esk and Wear Valleys NHS Foundation TrustSupplier(s) British Telecommunications PLCTelecommunications systemAwarded 27 May 2026
£226,800
Stale Pre-tenderPublished 8 June 2026
Telephony and Contact Centre Solution
Brighton and Hove City CouncilTelephone and data transmission services
Value not stated
Awarded contract, expiring 31 March 2029Published 28 May 2026
CCaaS implementation services
Incommunities LimitedSupplier(s) Alscient LimitedComputer-related professional servicesAwarded 1 April 2026
£300,000
Awarded contract, expiring 30 September 2028Published 26 May 2026
Twilio SMS Gateway for MITEL Contact Centre solution
Sandwell Metropolitan Borough CouncilSupplier(s) ZING DEV LIMITEDIT services: consulting, software development, Internet and supportAwarded 18 May 2026
£23,364.42
Awarded contract, expiring 14 June 2028Published 22 May 2026
Contact Centre 2026
Oxford City CouncilSupplier(s) Icom Security LimitedTelephone switchboardsAwarded 22 May 2026
£232,033
Awarded contract, expiring 30 September 2028Published 21 May 2026
Twilio SMS Gateway for MITEL Contact Centre Solution
Sandwell Metropolitan Borough CouncilSupplier(s) ZING DEV LIMITEDIT services: consulting, software development, Internet and supportAwarded 21 May 2026
£23,364.32
Stale Pre-tender, closed 5 June 2026Published 15 May 2026
Procurement for Microsoft Teams Voice & Omnichannel Contact Centre Solution
Habinteg Housing AssociationTelecommunications services
£291,666.67
Closed tender, closed 19 June 2026Published 12 May 2026
Fusion21 Responsive Repairs & Void Property Framework (2026-30)
Fusion 21 FoundationRepair and maintenance services
£350,000,000
Awarded contract, expiring 3 October 2028Published 12 May 2026
Geomant UK Limited
North Kesteven District CouncilSupplier(s) GEOMANT UK LIMITEDAwarded 12 May 2026
£50,000
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Expired contract, expired 31 August 2025Published 7 May 2026
NHSE Customer Contact Centre
NHS EnglandSupplier(s) Puzzel LimitedCall centreAwarded 1 May 2025
£42,235
Awarded contract, expiring 31 March 2029Published 6 May 2026
Provision of Contact Centre as a Service Next Generation
Government Commercial AgencySupplier(s) Vodafone LtdInformation technology servicesAwarded 1 April 2026
£3,136,949.8
Awarded contract, expiring 14 May 2034Published 27 April 2026
HMRC Contact Centre as a Service (CCaaS)
HM Revenue & Customs (HMRC)Supplier(s) Capgemini UK plcIntegrated telecommunications servicesAwarded 27 April 2026
£500,000,000
Awarded contractPublished 23 April 2026
Unified Communications and Contact Centre
Trafford CouncilSupplier(s) GAMMA NETWORK SOLUTIONS LIMITEDTelecommunications servicesAwarded 11 February 2026
£503,187.37
Awarded contractPublished 17 April 2026
Contract for the provision of various asset and property management consultancy services
Richmond Housing PartnershipSupplier(s) LUMENSOL LTDBusiness and management consultancy servicesAwarded 25 March 2026
£2,580,857
Awarded contract, expiring 30 June 2029Published 15 April 2026
Out of Hours Contact Centre Services
The Guinness Partnership LtdSupplier(s) Allied Health-Services Ltd t/a First Call Business CommunicationsTelephone-answering servicesAwarded 15 April 2026
£805,000
Awarded contract, expiring in 5 monthsPublished 14 April 2026
Access Paysuite Contract 2026-2027
Dartford Borough CouncilSupplier(s) Access Paysuite LtdSoftware package and information systemsAwarded 14 April 2026
£30,955.55
Awarded contract, expiring in 5 monthsPublished 27 March 2026
Out of Hours Call Handling
Plymouth Community HomesSupplier(s) Orbis Project LtdTelephone-answering servicesAwarded 27 March 2026
£44,326.26
Awarded contract, expiring 8 February 2029Published 18 March 2026
Supply of 8x8 Telephony and Contact Centre Services
Epsom and Ewell Borough CouncilSupplier(s) OPUS BUSINESS SYSTEMS LIMITEDWireless telecommunications systemAwarded 18 March 2026
£171,788.2
Awarded contract, expiring 1 March 2029Published 16 March 2026
Microsoft Dynamics 365 Contact Centre Telephony Programme
Suffolk County CouncilSupplier(s) TTEC (UK) Solutions LimitedIT services: consulting, software development, Internet and supportAwarded 2 March 2026
£65,000

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