Contact Centre Tenders and Contracts in England

1,073 matching notices from public sector buyers in England, 2 published in the last 30 days.

Recent buyers include High Speed Two (HS2) Ltd, Isle of Wight Council and United Lincolnshire Teaching Hospitals NHS Trust.

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1,073 results

Awarded contract, expiring in 3 monthsPublished 27 January 2023
Helpdesk Function
High Speed Two (HS2) LtdSupplier(s) FOUNDEVER GB LIMITEDHelpdesk servicesAwarded 4 February 2023
£6,800,200
Stale Pre-tenderPublished 23 January 2023
Pre-Procurement Market Engagement Questionnaire for the Provision of Customer Contact Telephony (to include Telephony and Contact Centre Solutions)
Isle of Wight CouncilCall centre
Value not stated
Closed tender, closed 24 February 2023Published 23 January 2023
Pre-Procurement Market Engagement Questionnaire for the Provision of Customer Contact Technology (to include Telephony and Contact Centre Solutions)
Isle of Wight CouncilRadio, television, communication, telecommunication and related equipment
Value not stated
Expired contract, expired 31 January 2026Published 23 January 2023
Cloud Contact Centre
United Lincolnshire Teaching Hospitals NHS TrustSupplier(s) Vodafone LtdIT software packageAwarded 1 February 2023
£402,000
Closed tender, closed 30 January 2023Published 16 January 2023
SERVICE DESIGN AND CUSTOMER EXPERIENCE
Civil Aviation Authority
£250,000
Closed tender, closed 13 February 2023Published 13 January 2023
Supply of an Enterprise Voice and Customer Contact Centre Solution
Worthing Homes LtdTelecommunications system
£300,000
Awarded contractPublished 12 January 2023
Supply of an Enterprise Voice and Customer Contact Centre Solution
Worthing Homes LtdTelecommunications systemAwarded 12 January 2023
300,000
Awarded contract, expiring in 16 monthsPublished 12 January 2023
Phase 2 Contact Centre Services
Department For Work and Pensions (DWP)Supplier(s) G4S Cash Solutions (UK) LtdCall centreAwarded 19 December 2022
£200,000,000
Closed tender, closed 10 February 2023Published 11 January 2023
Supply of an Enterprise Voice and Customer Contact Centre Solution
Worthing Homes LtdTelecommunications system
£300,000
Expired contract, expired 3 January 2025Published 10 January 2023
Provision of Contact Centre Services
Crown Commercial ServiceSupplier(s) SERCO LIMITEDAdministration servicesAwarded 4 January 2023
£40,000,000
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Awarded contract, expiring in 5 monthsPublished 9 January 2023
HCC 09/22 - The Provision of an Out of Hours Call Handling Service - AWARD
Hertfordshire County CouncilSupplier(s) West Midlands Ambulance Service University NHS Foundation TrustCall centreAwarded 1 April 2023
£475,000
Expired contract, expired 18 December 2024Published 9 January 2023
Unified Communications Services
Competition and Markets AuthoritySupplier(s) Gamma Telecom LTDIP telephone servicesAwarded 19 December 2022
£209,271.6
Awarded contractPublished 6 January 2023
HCC 09/22 - The Provision of an Out of Hours Call Handling Service
Hertfordshire County CouncilSupplier(s) West Midlands Ambulance Service University NHS Foundation TrustSwitchboardsAwarded 12 December 2022
£475,000
Closed tender, closed 19 January 2023Published 5 January 2023
SERVICE DESIGN AND CUSTOMER EXPERIENCE
Civil Aviation Authority
£250,000
Expired contract, expired 31 May 2023Published 30 December 2022
PS22452 - Energy Affordability Contact Centre and Application Process Services - MC
Department for Business Energy and Industrial Strategy (BEIS)Supplier(s) ARVATO LIMITEDAdministration servicesAwarded 3 January 2023
£1,942,930.11
Expired contract, expired 3 January 2026Published 23 December 2022
Broadacres Cloud Telephony and associated services 2022
Broadacres Housing AssociationSupplier(s) New Voice MediaInternet servicesAwarded 3 January 2023
£120,000
Closed tender, closed 23 December 2022Published 13 December 2022
Expressions Of Interest for St Helens Council Contact Centre system
St Helens Council
Value not stated
Awarded contract, expiring in 12 monthsPublished 13 December 2022
Contact Centre Solution
Pension Protection FundSupplier(s) WN CORPORATE SERVICES TRADING LIMITEDDesktop communications software packageAwarded 1 November 2022
£924,000
Closed tender, closed 16 January 2023Published 12 December 2022
Contact Centre System
ForHousing LtdTelephone operator services
£220,000
Closed tender, closed 16 January 2023Published 12 December 2022
Contact Centre System
ForHousing LtdTelephone operator services
£220,000

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Pre-Procurement Market Engagement Questionnaire for the Provision of Customer Contact Telephony (to include Telephony and Contact Centre Solutions)

Pre-Procurement Market Engagement Questionnaire for the Provision of Customer Contact Technology (to include Telephony and Contact Centre Solutions)

SERVICE DESIGN AND CUSTOMER EXPERIENCE

Supply of an Enterprise Voice and Customer Contact Centre Solution

Supply of an Enterprise Voice and Customer Contact Centre Solution

Supply of an Enterprise Voice and Customer Contact Centre Solution

HCC 09/22 - The Provision of an Out of Hours Call Handling Service

SERVICE DESIGN AND CUSTOMER EXPERIENCE

PS22452 - Energy Affordability Contact Centre and Application Process Services - MC

Expressions Of Interest for St Helens Council Contact Centre system

Contact Centre System

Contact Centre System

Other locations

Related topics

Win more Contact Centre contracts in England with Stotles