Expired contract

Unified Communications Services

Details

Value
£209,271.6
Duration
2 years
Topic
Communication software package
Published
9 January 2023

Tender description

A modern Unified Communications system which incorporates telephony services into the Microsoft Teams environment. The supplier will provide a solution that also includes contact centre services such as enhanced reporting and call recording. The new solution will be fully integrated with Microsoft Teams and fully supports hybrid working.

Timeline

  1. Completed: Award date19 December 2022
  2. Completed: Award published9 January 2023
    Current notice
  3. Completed: Contract expiry date18 December 2024

About the buyer

The Competition and Markets Authority is a UK non-ministerial government department with its own Commercial Team. All contracts are awarded by competition, unless there are compelling reasons why competition cannot be used. Small and medium-sized businesses are encouraged to bid, and the authority monitors the business they win directly and through prime contractors. Information assurance questionnaires are required from suppliers handling sensitive data.

Over the past 5 years, most of the Competition and Markets Authority's contract awards have been in business services, software and information systems and architectural and engineering services.

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Decision makers

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