Customer Service Tenders and Contracts in England

1,222 matching notices from public sector buyers in England, 20 published in the last 30 days.

Recent buyers include UKROEd Ltd, Together Housing Group and Tamworth Borough Council.

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1,222 results

Closed tender, closed 19 September 2025Published 12 June 2025
Tender for UKROEd Project MApp (Management Application) CRM Phase 2
UKROEd LtdIT services: consulting, software development, Internet and support
£2,000,000
Awarded contract, expiring 14 May 2030Published 9 June 2025
Patient/Citizen Communication & Engagement Solutions-Netcall
Together Housing GroupSupplier(s) Netcall Technology LimitedNetworksAwarded 15 May 2025
£775,120
Awarded contract, expiring 28 May 2028Published 9 June 2025
24/015 Customer Contact Solution - AWARD
Tamworth Borough CouncilSupplier(s) Netcall Technology LimitedSoftware package and information systemsAwarded 29 May 2025
Value not stated
Closed tender, closed 12 June 2025Published 7 June 2025
Wastewater Networks Audit Tender
Southern Water Services Ltd
£4,000,000
Stale Pre-tender, closed 12 June 2025Published 6 June 2025
prj_7372 Wastewater Networks Optimisation Tender
Southern Water Services LtdSewage tankers
£7,500,000
Expired contract, expired 25 October 2026Published 3 June 2025
Customer Relationship Management CRM) System
London Borough of Hammersmith and FulhamSupplier(s) Granicus-Firmstep LtdSoftware package and information systemsAwarded 26 October 2024
£250,010
Awarded contractPublished 23 May 2025
Contact Telephony Services
Rochdale Metropolitan Borough CouncilSupplier(s) KERV EXPERIENCE LIMITEDIT services: consulting, software development, Internet and supportAwarded 10 April 2025
£304,020
Expired contract, expired 6 May 2026Published 22 May 2025
CA15918 - MAINT6996 - RFL - Netcall support
4 buyers
Moorfields Eye Hospital NHS Foundation Trust
North Middlesex University Hospital NHS Trust
Royal Free London NHS Foundation Trust
Whittington Health NHS Trust
Supplier(s) Netcall Technology LimitedIT services: consulting, software development, Internet and supportAwarded 7 May 2025
£46,155
Awarded contractPublished 29 April 2025
008695 - Customer Contact Centre through digital and omni-channel
Newcastle City CouncilSupplier(s) AWS EMEA SARL UKOther community, social and personal servicesAwarded 22 April 2025
£900,000
Stale Pre-tender, closed 10 May 2025Published 28 April 2025
00534-CS – Transactional Customer Feedback
Stonewater LtdDesign and execution of research and development
Value not stated
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Stale Pre-tender, closed 6 May 2025Published 22 April 2025
Energy Comapny Customer Relation Management System (CRM)
Gateshead CouncilSoftware-related services
£60,000
Stale Pre-tender, closed 16 June 2025Published 22 April 2025
HMRC Customer Relationship Management
HM Revenue & Customs (HMRC)Software package and information systems
£2,000,000,000
Awarded contract, expiring in 17 monthsPublished 17 April 2025
Combined contract for consultation platform and e-news platform
Southend-on-Sea Borough CouncilSupplier(s) Granicus-Firmstep LtdSales, marketing and business intelligence software packageAwarded 1 April 2025
£118,784.7
Expired contract, expired 30 March 2026Published 3 April 2025
Provision of IDC Custom Portal Access
Crown Commercial ServiceSupplier(s) IDC UK LIMITEDFacilities management software development services and software development services suiteAwarded 31 March 2025
£20,000
Expired contract, expired 31 March 2026Published 1 April 2025
govDelivery Digital Communications Platform - Granicus-Firmstep Limited
Bedford Borough CouncilSupplier(s) Constellia Public LtdAwarded 1 April 2025
POUND STERLING (GBP) 15,677.11
Expired contract, expired 31 January 2026Published 24 March 2025
GB-St Helens: Contracr Award Notice - Netcall
TorusSupplier(s) Netcall Technology LimitedCommunication and multimedia software packageAwarded 3 February 2025
£111,977
Awarded contractPublished 20 March 2025
Procurement of an operating partner for the National Outdoor Centre at Plas Menai, Gwynedd
Parkwood LeisureElectrical machinery, apparatus, equipment and consumables; lightingAwarded 20 March 2025
Value not stated
Awarded contractPublished 20 March 2025
Procurement of an operating partner for the National Outdoor Centre at Plas Menai, Gwynedd
Parkwood LeisureConstruction workAwarded 20 March 2025
Value not stated
Awarded contractPublished 20 March 2025
Procurement of an operating partner for the National Outdoor Centre at Plas Menai, Gwynedd
Parkwood LeisureArchitectural, construction, engineering and inspection servicesAwarded 20 March 2025
Value not stated
Awarded contract, expiring 1 April 2030Published 20 March 2025
Software Support of Liberty Converse Contact Portal and Switchboard System- HUTH
Hull and East Yorkshire Hospitals NHS TrustSupplier(s) Netcall Technology LimitedSoftware package and information systemsAwarded 20 March 2025
£366,478

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