Customer Service Tenders and Contracts in England

3,468 matching notices from public sector buyers in England, 17 published in the last 30 days.

Recent buyers include Isle of Wight Council, Rochdale Metropolitan Borough Council and Flagship Housing Group.

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3,468 results

Stale Pre-tender, closed 7 June 2025Published 23 May 2025
Provision of a Platform used for the Isle of Wight Council's Wightcare Services
Isle of Wight CouncilSoftware package and information systems
£125,000
Awarded contractPublished 23 May 2025
Contact Telephony Services
Rochdale Metropolitan Borough CouncilSupplier(s) KERV EXPERIENCE LIMITEDIT services: consulting, software development, Internet and supportAwarded 10 April 2025
£304,020
Stale Pre-tenderPublished 22 May 2025
Cloud Infrastructure and call centre software services
Flagship Housing GroupIT services: consulting, software development, Internet and support
£3,333,333
Stale Pre-tenderPublished 22 May 2025
Council Telephony System
Sheffield City CouncilIT services: consulting, software development, Internet and support
Value not stated
Stale Pre-tenderPublished 22 May 2025
Corporate, Mobile & Contact Centre Telephony Procurement_26
Liverpool City CouncilPostal and telecommunications services
Value not stated
Stale Pre-tenderPublished 22 May 2025
Managed Service telephony service
Bank of EnglandIT services: consulting, software development, Internet and support
£3,200,000
Expired contract, expired 6 May 2026Published 22 May 2025
CA15918 - MAINT6996 - RFL - Netcall support
4 buyers
Moorfields Eye Hospital NHS Foundation Trust
North Middlesex University Hospital NHS Trust
Royal Free London NHS Foundation Trust
Whittington Health NHS Trust
Supplier(s) Netcall Technology LimitedIT services: consulting, software development, Internet and supportAwarded 7 May 2025
£46,155
Stale Pre-tender, closed 30 May 2025Published 21 May 2025
Single Service Centre
UK Health Security AgencyCall centre
£294,926,441
Stale Pre-tenderPublished 21 May 2025
Contact Centre Platform
Nottinghamshire County CouncilSoftware package and information systems
Value not stated
Stale Pre-tenderPublished 21 May 2025
TfL Contact Centre Outsourced Services Framework
Transport for LondonBusiness services: law, marketing, consulting, recruitment, printing and security
Value not stated
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Awarded contract, expiring 31 March 2030Published 20 May 2025
City of London Housing Responsive Repairs Maintenance and Voids Service - Lot 1 - HRA & Lot 2 BRE
City of London CorporationSupplier(s) Chigwell (London) PLCRepair and maintenance servicesAwarded 1 April 2025
£14,310,000
Closed tender, closed 19 June 2025Published 19 May 2025
SECAmb - Recruitment Agency PSL - STAGE 2
South East Coast Ambulance Service NHS Foundation TrustRecruitment services
£13,500,000
Expired contract, expired 31 May 2026Published 19 May 2025
VIVID - Contact Centre Management & QA Software
Vivid Housing LimitedSupplier(s) Route 101 LimitedSoftware package and information systemsAwarded 1 June 2025
£20,807.28
Stale Pre-tender, closed 15 September 2025Published 16 May 2025
Telecoms Network and Infrastructure Framework
Procurement for HousingOffice and computing machinery, equipment and supplies except furniture and software packages
£82,500,000
Stale Pre-tenderPublished 16 May 2025
DVSA contact centre additional capacity - Call Surges
Driver and Vehicle Standards AgencyCall centre
£3,500,000
Awarded contract, expiring 31 January 2029Published 13 May 2025
Alvaria Cloud Contact System Extension
The Open UniversitySupplier(s) Academia LtdSoftware package and information systemsAwarded 1 February 2026
£2,285,495.04
Awarded contractPublished 8 May 2025
SWR: Provision of Facilities & Asset Management Services
South Western Railway (FirstGroup)Miscellaneous repair and maintenance servicesAwarded 1 April 2025
Value not stated
Closed tender, closed 2 June 2025Published 6 May 2025
Implementation and Management of NGN Network & Voice Services (SD-WAN, WAN, LAN, WLAN, UC & CC)
Northern Gas NetworksIT services: consulting, software development, Internet and support
£4,200,000
Stale Pre-tender, closed 23 May 2025Published 2 May 2025
Wakefield Council Contact Centre Telephony Solution
Wakefield CouncilInstallation services of line telephony equipment
Value not stated
Awarded contract, expiring in 4 monthsPublished 2 May 2025
TC047 - The Albert Halls, Box Office & Ticketing Contract
Bolton CouncilSupplier(s) The Lowry Centre Ltd trading as QuayticketsTicketsAwarded 14 April 2025
£85,320

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