Expired contract

VIVID - Contact Centre Management & QA Software

Details

Value
£20,807.28
Duration
1 year
Topic
Software package and information systems
Published
19 May 2025

Tender description

Purchasing of contact centre management and QA software

Timeline

  1. Completed: Award published19 May 2025
    Current notice
  2. Completed: Award date1 June 2025
  3. Completed: Contract expiry date31 May 2026

About the buyer

Vivid Housing Limited is a housing association and one of the largest providers of affordable homes in the south of England. VIVID is regulated by the Regulator of Social Housing and registered under the Co-operative and Community Benefit Societies Act. Around 38,600 homes are managed for more than 84,000 customers across Hampshire, Surrey, Berkshire and West Sussex. Contractors and suppliers register through Housing Procurement, the sector's shared tendering platform, to bid for opportunities. Development is funded through a mix of VIVID's own resources, grants from Homes England, and private finance. Supplier vetting and anti-fraud checks apply before any contract is awarded.

£434bn was the total UK public sector procurement spend in FY 2025/26.

Over the past 5 years, most of Vivid Housing Limited's contract awards have been in construction work, IT services and architectural and engineering services.

Relevant CPV codes

  • 48000000 · Software package and information systems

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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