Corporate, Mobile & Contact Centre Telephony Procurement_26
Details
- Topic
- Postal and telecommunications services
- Published
- 22 May 2025
- Source
- uk:find_a_tender
Tender description
The existing contracts for Contact Centre, Corporate & Mobile Telephony are currently due to expire in June, September & December 2025 respectively. Separate approvals are being sought by the relevant business areas to extend/vary each of these contracts up until June 2026 to ensure all three contracts are co-termed and enable sufficient timescales to assess the market for a suitable joined up solution. This request seeks to initiate an exercise to explore the unified procurement of a combined LCC telephony contract/solution. This would involve stipulating to the market the use of Teams, leveraging maximum value from the Microsoft E5 licence model and telephone element the Council already pay for.
Timeline
- Completed: Pre-tender published22 May 2025Current notice
About the buyer
Liverpool City Council procures as a local authority for the city of Liverpool, with its approach set out in a published Sustainable Procurement Strategy. Most tender opportunities are advertised on the Proactis ProContract portal, where suppliers register to bid. Higher-value contracts also appear on the Central Digital Platform's Find a Tender service under the Procurement Act 2023. Frameworks and approved procurement routes run through separate platforms alongside the main portal. Lower-value purchases are usually handled through a direct quotation rather than a full tender. Some health and social care commissioning instead follows the Provider Selection Regime.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Liverpool City Council's contract awards have been in construction work, architectural and engineering services and software and information systems.
Relevant CPV codes
- 64000000 · Postal and telecommunications services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@liverpool-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@liverpool-city-council.gov |
5 similar open tenders
See more open tenders related to Corporate, Mobile & Contact Centre Telephony Procurement_26.
- Open tender
Network Services 4
- Open tender
Digital Telecare Goods
Related topics
Topics related to Corporate, Mobile & Contact Centre Telephony Procurement_26, ranked by notice volume.
- 1,951£63.8bn
Related buyers
Buyers similar to Liverpool City Council.
- 1,592£17.2bn
- 1,357£1.6bn
- 1,042£3.2bn
- 998£1.8bn
- 896£2.6bn
- 846£392.2m
- 840£935.6m
- 765£18.5bn
- 677£619.8m
- 662£2.6bn
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.
