Customer Service Tenders and Contracts in England

1,222 matching notices from public sector buyers in England, 20 published in the last 30 days.

Recent buyers include Lincolnshire Housing Partnership, Salford City Council and SOUTH WEST SMART APPLICATIONS LIMITED.

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1,222 results

Closed tender, closed 19 October 2026Published 24 September 2026
LHP572 Housing, Asset, Repairs and Compliance Management Solution
Lincolnshire Housing PartnershipSoftware package and information systems
£3,000,000
Stale Pre-tender, closed 24 October 2026Published 21 September 2026
MIS System Replacement
Salford City CouncilSoftware package and information systems
£350,000
Closed tender, closed 23 October 2026Published 21 September 2026
Management Information System for Regulatory Services, Vehicle Management Services, Waste Management Services and Customer Contact Centre
Salford City Council
Value not stated
Closed tender, closed 19 October 2026Published 9 September 2026
On Vehicle Digital Technology (AVL, CCTV, APC, TLP, Comms, On Bus Destination, AVA, Bridge Strike Systems & Vehicle Compute Capability) Franchising and Wider Transport Ticketing & Payment Consultancy Services
SOUTH WEST SMART APPLICATIONS LIMITEDTransport systems consultancy services
£100,000,000
Awarded contract, expiring 31 December 2029Published 8 September 2026
Complaint Handling System
London Borough of BromleySupplier(s) RESPOND GROUP LIMITEDSoftware package and information systemsAwarded 8 September 2026
£81,988
Awarded contract, expiring 28 September 2036Published 8 September 2026
HMRC Customer Relationship Management
HM Revenue & Customs (HMRC)Supplier(s) Salesforce UK LimitedSoftware package and information systemsAwarded 8 September 2026
£2,000,000,000
Pre-tenderPublished 2 September 2026
On Vehicle Digital Technology (AVL, CCTV, APC, TLP, Comms, On Bus Destination, AVA, Bridge Strike Systems & Vehicle Compute Capability) Franchising and Wider Transport Ticketing & Payment Consultancy Services
SOUTH WEST SMART APPLICATIONS LIMITEDComputer-related equipment
£100,000,000
Awarded contract, expiring 30 September 2028Published 28 August 2026
Telephony services
Norfolk County CouncilSupplier(s) Trustmarque Solutions LtdTelecommunications servicesAwarded 1 October 2026
£255,603.92
Awarded contract, expiring 8 September 2028Published 27 August 2026
TISL Eckoh 2 year renewal - TrainTracker / Stations Connect
Network RailSupplier(s) Eckoh LtdIndustry specific software packageAwarded 6 August 2026
£750,708
Awarded contractPublished 27 August 2026
Netcall
Cherwell District CouncilSupplier(s) Netcall Technology LimitedSoftware consultancy servicesAwarded 27 August 2026
£965,922
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Stale Pre-tender, closed 18 September 2026Published 25 August 2026
Telecare Alarm Receiving Centre and Customer Management System
Portsmouth City CouncilSoftware package and information systems
£300,000
Expired contract, expired 10 September 2026Published 18 August 2026
ServiceNow Professional Services P1
Met OfficeSupplier(s) COMPUTACENTER (UK) LIMITEDSoftware consultancy servicesAwarded 6 August 2026
£122,170.4
Awarded contract, expiring 5 June 2028Published 12 August 2026
E-Forms and Services Portal renewal
Nottinghamshire County CouncilSupplier(s) Granicus-Firmstep LtdSoftware package and information systemsAwarded 6 June 2026
£300,936
Awarded contract, expiring in 5 monthsPublished 11 August 2026
DDaT26286 - Future Customer Management System Discovery Project - FCMD
Advisory Conciliation and Arbitration Service (ACAS)Supplier(s) FDM Group LimitedTechnical analysis or consultancy servicesAwarded 11 August 2026
£197,050
Awarded contract, expiring in 9 monthsPublished 6 August 2026
Lincolnshire County Council Customer Contact Centre Telephony
Lincolnshire County CouncilSupplier(s) GAMMA NETWORK SOLUTIONS LIMITEDTelephone connectionsAwarded 5 August 2026
£399,222
Expired contract, expired 30 March 2026Published 30 July 2026
Granicus Forms Cloud-Based Platform for Communications, Citizen Engagement, Digital Services and Service Delivery
Epping Forest District CouncilSupplier(s) Granicus-Firmstep LtdForm-making software packageAwarded 31 March 2025
£88,064
Awarded contract, expiring 30 March 2029Published 30 July 2026
Granicus Forms Cloud-Based Platform for Communications, Citizen Engagement, Digital Services and Service Delivery
Epping Forest District CouncilSupplier(s) Granicus-Firmstep LtdForm-making software packageAwarded 31 March 2026
£272,310
Closed tender, closed 19 August 2026Published 29 July 2026
Relocation of Customer Service Centre & Digital Contact Centre
London Borough of HaringeyConsultative engineering and construction services
£45,000
Awarded contract, expiring 3 July 2029Published 29 July 2026
Digital Platform
Central Bedfordshire CouncilSupplier(s) Netcall Technology LimitedIT services: consulting, software development, Internet and supportAwarded 20 June 2026
£1,395,369
Stale Pre-tender, closed 28 August 2026Published 27 July 2026
LHP572 Housing, Asset, Repairs and Compliance Management Solution
Lincolnshire Housing PartnershipSoftware package and information systems
£3,000,000

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