Microsoft Direct Routing Carrier Services and Contact Centre Services
Details
- Supplier(s)
- CHARTERHOUSE VOICE & DATA LIMITED
- Value
- £291,844
- Duration
- 3 years
- Topic
- Radio, television, communication, telecommunication and related equipment
- Published
- 23 February 2026
- Source
- uk:contracts_finder
Tender description
The University of Cumbria require Cloud based software and maintenance for Telephony and Contact centre
Timeline
- Completed: Award published23 February 2026Current notice
- Completed: Award date1 April 2026
- Next: Contract expiry date31 March 2029in 2 years
About the buyer
University of Cumbria is a higher education institution, and buys as an education organisation with its own Procurement Policy and Financial Regulations. Large-value contracts below the formal public procurement thresholds still go to competitive tender under that policy. The University works with the North Western Universities Purchasing Consortium and regional higher education purchasing consortia. Approved suppliers are those that have won a University or consortium tender exercise.
Over the past 5 years, most of University of Cumbria's contract awards have been in IT services, construction work and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@university-of-cumbria.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@university-of-cumbria.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@university-of-cumbria.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@university-of-cumbria.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@university-of-cumbria.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@university-of-cumbria.gov |
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