Contact Centre Tenders and Contracts in London

234 matching notices from public sector buyers in London, 1 published in the last 30 days.

Recent buyers include Network Homes, Home Office and capitalEsourcing.

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234 results

Awarded contractPublished 20 July 2023
Out of Hours Call Handling
Network HomesSupplier(s) Norse Commercial Services LtdCall centreAwarded 17 May 2023
£480,000
Expired contract, expired 15 June 2026Published 6 July 2023
HO Contact Centres
Home OfficeSupplier(s) British Telecommunications PLCIT services: consulting, software development, Internet and supportAwarded 16 June 2023
£4,900,000
Closed tender, closed 10 July 2023Published 9 June 2023
RBKC Out of Hours Call Centre Service
capitalEsourcingCall centre
£814,200
Closed tender, closed 10 July 2023Published 9 June 2023
RBKC Out of Hours Call Centre Service
Royal Borough of Kensington and ChelseaCall centre
£814,200
Expired contract, expired 3 November 2023Published 17 May 2023
Out of hours contact centre contract
capitalEsourcingSupplier(s) Agilisys LtdSoftware package and information systemsAwarded 4 November 2022
£429,122
Closed tender, closed 30 May 2023Published 15 May 2023
Outsourced Delay Repay Software for XC Trains Limited (CrossCountry) & Grand Central Railway Company Limited (GC)
Arriva PLCCustomer Relation Management software package
£1,100,000
Closed tender, closed 15 May 2023Published 14 April 2023
Provision of Out of Hours call handling and social media monitoring Framework Services
Hyde Housing GroupCall centre
£25,025,000
Closed tender, closed 15 May 2023Published 14 April 2023
Provision of Out of Hours call handling and social media monitoring Framework Services
Hyde Housing GroupRepair and maintenance services
£50,000,000
Expired contract, expired 31 March 2024Published 4 April 2023
RingCentral Contact Centre Solution
London Borough of NewhamSupplier(s) WN CORPORATE SERVICES TRADING LIMITEDSoftware package and information systemsAwarded 1 April 2023
£134,283.77
Expired contract, expired 31 October 2024Published 21 March 2023
Warm Home Discount Scheme - helpline procurement
Department for Business Energy and Industrial Strategy (BEIS)Supplier(s) SERCO LIMITEDOffice-support servicesAwarded 5 December 2022
£1,574,109
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Stale Pre-tenderPublished 27 February 2023
Pan London Out of Hours Telephony soft market testing
London Borough of EalingMobile-telephone services
£7,000,000
Closed tender, closed 5 April 2023Published 17 February 2023
Pan London Out of Hours Telephony soft market testing
London Borough of EalingTelephone survey services
£7,000,000
Closed tender, closed 9 March 2023Published 8 February 2023
SWR Customer Interaction Management Solution (CIM)
FirstGroup Holdings LimitedCustomer Relation Management software package
£950,000
Closed tender, closed 15 March 2023Published 8 February 2023
Out of Hours Call Handling
Network HomesCall centre
£350,000
Closed tender, closed 15 March 2023Published 8 February 2023
Out of Hours Call Handling
Network HomesCall centre
£350,000
Expired contract, expired 18 December 2024Published 9 January 2023
Unified Communications Services
Competition and Markets AuthoritySupplier(s) Gamma Telecom LTDIP telephone servicesAwarded 19 December 2022
£209,271.6
Expired contract, expired 31 May 2023Published 30 December 2022
PS22452 - Energy Affordability Contact Centre and Application Process Services - MC
Department for Business Energy and Industrial Strategy (BEIS)Supplier(s) ARVATO LIMITEDAdministration servicesAwarded 3 January 2023
£1,942,930.11
Awarded contract, expiring in 12 monthsPublished 13 December 2022
Contact Centre Solution
Pension Protection FundSupplier(s) WN CORPORATE SERVICES TRADING LIMITEDDesktop communications software packageAwarded 1 November 2022
£924,000
Awarded contract, expiring in 1 monthPublished 28 November 2022
Contact Centre
Royal Borough of Kingston upon ThamesSupplier(s) Puzzel LimitedSoftware package and information systemsAwarded 1 December 2022
£580,000
Closed tender, closed 9 September 2019Published 22 November 2022
National Contact Centre
Network Rail
£8,860,000

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Out of Hours Call Handling

HO Contact Centres

RBKC Out of Hours Call Centre Service

RBKC Out of Hours Call Centre Service

Out of hours contact centre contract

Outsourced Delay Repay Software for XC Trains Limited (CrossCountry) & Grand Central Railway Company Limited (GC)

Provision of Out of Hours call handling and social media monitoring Framework Services

Provision of Out of Hours call handling and social media monitoring Framework Services

RingCentral Contact Centre Solution

Warm Home Discount Scheme - helpline procurement

Pan London Out of Hours Telephony soft market testing

Pan London Out of Hours Telephony soft market testing

SWR Customer Interaction Management Solution (CIM)

Out of Hours Call Handling

Out of Hours Call Handling

Unified Communications Services

PS22452 - Energy Affordability Contact Centre and Application Process Services - MC

Contact Centre Solution

Contact Centre

National Contact Centre

Other locations

Related topics

Win more Contact Centre contracts in London with Stotles