Contact Centre Tenders and Contracts in North West England

230 matching notices from public sector buyers in North West England, 1 published in the last 30 days.

Recent buyers include Jigsaw Homes Group Ltd, Blackburn with Darwen Borough Council and West Lancashire Borough Council.

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230 results

Closed tender, closed 7 March 2025Published 7 February 2025
JHG - Out of Hours Call Handling Tender
Jigsaw Homes Group LtdTelephone-answering services
£50,000
Closed tender, closed 12 March 2025Published 7 February 2025
JHG - Out of Hours Call Handling Tender
Jigsaw Homes Group LtdTelephone-answering services
£50,000
Awarded contract, expiring in 12 monthsPublished 7 February 2025
Award of contract for contact centre software
Blackburn with Darwen Borough CouncilSupplier(s) Netcall Technology LimitedSoftware package and information systemsAwarded 4 February 2025
£232,995
Closed tender, closed 7 March 2025Published 4 February 2025
Integrated Repairs Diagnostic Tool
West Lancashire Borough CouncilSoftware package and information systems
Value not stated
Expired contract, expired 20 October 2026Published 10 January 2025
REQUIREMENTS FOR CONTACT CENTRE AND ENTERPRISE VOICE TELEPHONY (CCET)
Health and Safety ExecutiveSupplier(s) UNIFY ENTERPRISE COMMUNICATIONS LIMITEDTelephone equipmentAwarded 30 October 2024
£977,956
Closed tender, closed 24 January 2025Published 18 December 2024
Stockport Metropolitan Borough Council and Stockport Homes - Contact Centre Solution - Soft Market Testing
Stockport Metropolitan Borough Council
Value not stated
Stale Pre-tender, closed 17 January 2025Published 9 December 2024
Briefing and Early Engagement - HMRC Contact Centre as a Service
HM Revenue & Customs (HMRC)Software maintenance and repair services
£500,000,000
Expired contract, expired 18 February 2025Published 8 November 2024
Contact Centre Telephony Service - TERMINATED
Halton Borough CouncilSupplier(s) 8X8 UK LIMITEDIT services: consulting, software development, Internet and supportAwarded 8 November 2024
£326,939.8
Awarded contract, expiring in 12 monthsPublished 4 November 2024
Contact Centre Solution Call-Off Agreement
Halton Borough CouncilSupplier(s) 8X8 UK LIMITEDAwarded 8 November 2024
£290,823
Expired contract, expired 31 October 2025Published 25 October 2024
PR2207A - Call Centre With Call Recording & Transcription
Parliamentary and Health Service OmbudsmanSupplier(s) Microsoft LtdTelecommunications equipment and suppliesAwarded 1 November 2024
£106,091
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Closed tender, closed 6 September 2024Published 6 August 2024
Maintenance Services
Crosby Housing Association Ltd for itself and on behalf of Steve Biko Housing Association LimitedFloor and wall covering work
£8,000,000
Stale Pre-tender, closed 31 August 2024Published 23 July 2024
Early Engagement - HMRC Contact Centre as a Service
HM Revenue & Customs (HMRC)Software consultancy services
Value not stated
Awarded contractPublished 2 May 2024
Places for People South Rings Office Refurbishment
Places for People Group LtdSupplier(s) Claremont Group Interiors LimitedBuilding construction workAwarded 19 March 2024
£7,000,000
Awarded contract, expiring in 12 monthsPublished 11 April 2024
Cloud Contact Centre Services
Office for Standards in Education, Children's Services and Skills (Ofsted)Supplier(s) Puzzel LimitedSoftware package and information systemsAwarded 1 November 2024
£809,897
Closed tender, closed 10 April 2024Published 7 March 2024
Out of Hours Call Handling Service
Oldham Metropolitan Borough Council
£200,000
Closed tender, closed 10 April 2024Published 7 March 2024
Out of Hours Call Handling Service
Oldham Metropolitan Borough CouncilAccommodation services
£240,000
Closed tender, closed 17 January 2024Published 19 December 2023
Provision of Contact Centre with Call Recording & Transcription (PR2207)
Parliamentary and Health Service OmbudsmanCommunications equipment
£100,000
Closed tender, closed 14 December 2023Published 14 November 2023
Incommunities - Out of Hours Responsive Repairs Call Handling Service
Procurement for HousingTelephone operator services
£310,000
Closed tender, closed 26 January 2024Published 3 November 2023
Places for People South Rings Office Refurbishment
Places for People Group LtdRefurbishment work
£7,000,000
Stale Pre-tenderPublished 22 September 2023
South Rings Office Refurbishment
Places for People Group LtdConstruction work
£7,000,000

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