Closed tender

Incommunities - Out of Hours Responsive Repairs Call Handling Service

Details

Value
£310,000
Topic
Telephone-answering services
Published
14 November 2023
Submission
14 December 2023

Tender description

Incommunities wish to appoint an experienced service provider to provide out of hours call handling and call handling at other times as specified by Incommunities. Full details related to the scope of services to be procured are included within Document B - Tender Requirements and Specification. It is intended that the contract will run for an initial term of 2 years, extendable for a further term of 2 years by annual extensions - The contracts value stated are inclusive of full track term and contract extensions.

Timeline

  1. Completed: Tender published14 November 2023
    Current notice
  2. Completed: Submission date14 December 2023

About the buyer

Procurement for Housing is a purchasing organisation that describes itself as a tech-enabled procurement partner dedicated to social housing. Procurement for Housing has worked with housing associations, local authorities and ALMOs since 2003. Its frameworks are open to public bodies across the UK. Dynamic purchasing systems recruit suppliers on a rolling basis during the agreement period.

Buyers can use a framework by direct award or by mini-competition.

Over the past 5 years, most of Procurement for Housing's contract awards have been in construction work, electrical equipment and lighting and furniture and furnishings.

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Decision makers

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Contact nameJob titlePhone numberWork email
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Contracts Manager+44 •••• ••••••

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