Contact Centre Tenders and Contracts in England

1,073 matching notices from public sector buyers in England, 2 published in the last 30 days.

Recent buyers include Cheshire East Council, Trafford Council and Network Rail.

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1,073 results

Expired contract, expired 17 December 2024Published 17 December 2021
21 065 Contact Centre as a Service (CCaaS)
Cheshire East CouncilSupplier(s) BUSINESS SYSTEMS (U.K.) LIMITEDIT software packageAwarded 17 December 2021
£881,733
Awarded contract, expiring in 3 monthsPublished 16 December 2021
Contract Award
Trafford CouncilSupplier(s) Avoira LtdPostal and telecommunications servicesAwarded 1 February 2022
£326,181
Stale Pre-tenderPublished 15 December 2021
Consolidated Online Retail Solution (CORS)
Network RailTransport tickets
Value not stated
Expired contract, expired 16 October 2022Published 13 December 2021
DDaT21344 SEA Website Phoneline Support
UK Shared Business Services - UKSBSSupplier(s) FOUNDEVER GB LIMITEDIT services: consulting, software development, Internet and supportAwarded 18 November 2021
£280,000
Expired contract, expired 31 March 2025Published 3 December 2021
CA9347 - ITT for Telephony Transformation (Unified Comms, Contact Centre as a Service) for Karbon Homes
Karbon HomesSupplier(s) 8X8 UK LIMITEDTelecommunications servicesAwarded 1 April 2022
£425,734.2
Stale Pre-tenderPublished 1 December 2021
Out of Hours Emergency Call Service
Royal Borough of Kensington and ChelseaCall centre
£657,470
Stale Pre-tender, closed 10 January 2022Published 1 December 2021
PIN - Out of Hours Emergency Call Service
capitalEsourcingCustomer services
Value not stated
Closed tender, closed 4 January 2022Published 1 December 2021
Telephony/Unified Communications Solution
Mid Devon District CouncilInstallation services of communications equipment
Value not stated
Closed tender, closed 21 December 2021Published 30 November 2021
YWS Customer Relationship Management (Software Tool and Systems Integrator)
Yorkshire Water Services LtdIT services: consulting, software development, Internet and support
£11,450,000
Closed tender, closed 10 December 2021Published 25 November 2021
Trust wide Telephony solution
Basildon and Thurrock University Hospitals NHS Foundation Trust, Mid and South Essex NHS Foundation TrustTelecommunications equipment and supplies
Value not stated
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Closed tender, closed 21 January 2022Published 24 November 2021
Tender for the provision of Telephony Services
Housing 21Telecommunications services
£650,000
Closed tender, closed 14 December 2021Published 16 November 2021
Tender for Unified Contact Centre Solution
Nottingham Community Housing Association LimitedSoftware package and information systems
£140,000
Stale Pre-tender, closed 24 November 2021Published 8 November 2021
Pre-Market Engagement: Contact Centre and Telephony Solutions
Nottinghamshire County CouncilTelecommunications services
£1,000,000
Closed tender, closed 24 November 2021Published 8 November 2021
Pre-Market Engagement: Contact Centre and Telephony Solutions
Nottinghamshire County CouncilCommunication and multimedia software package
Value not stated
Closed tender, closed 8 December 2021Published 8 November 2021
ITT For the Provision of a Core Telephony and Contact Centre Solution
Rochdale Boroughwide Housing Ltd
£200,000
Stale Pre-tenderPublished 8 November 2021
Pre-Market Engagement: Contact Centre and Telephony Solutions
Nottinghamshire County CouncilSoftware package and information systems
Value not stated
Closed tender, closed 25 October 2021Published 13 October 2021
WSCC - JS - Soft Market Test - Outsourced Contact Centre
West Sussex County CouncilTelephone-answering services
Value not stated
Expired contract, expired 30 September 2025Published 12 October 2021
IT1313 Out of Hours Call handling Service
Wiltshire CouncilSupplier(s) Orbis Project LtdCall centreAwarded 27 August 2021
£73,704
Closed tender, closed 22 October 2021Published 8 October 2021
ITIP0210 – Single View of the Customer
National Highways Limited
£4,350,000
Expired contract, expired 27 December 2023Published 8 October 2021
Contact Centre as a Service ("CCaaS") Legal Support Services
Department for Environment, Food & Rural Affairs (DEFRA)Supplier(s) DLA Piper LLPLegal servicesAwarded 1 August 2021
£105,000

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21 065 Contact Centre as a Service (CCaaS)

Contract Award

Consolidated Online Retail Solution (CORS)

DDaT21344 SEA Website Phoneline Support

CA9347 - ITT for Telephony Transformation (Unified Comms, Contact Centre as a Service) for Karbon Homes

Out of Hours Emergency Call Service

PIN - Out of Hours Emergency Call Service

Telephony/Unified Communications Solution

YWS Customer Relationship Management (Software Tool and Systems Integrator)

Trust wide Telephony solution

Tender for the provision of Telephony Services

Tender for Unified Contact Centre Solution

Pre-Market Engagement: Contact Centre and Telephony Solutions

Pre-Market Engagement: Contact Centre and Telephony Solutions

ITT For the Provision of a Core Telephony and Contact Centre Solution

Pre-Market Engagement: Contact Centre and Telephony Solutions

WSCC - JS - Soft Market Test - Outsourced Contact Centre

IT1313 Out of Hours Call handling Service

ITIP0210 – Single View of the Customer

Contact Centre as a Service ("CCaaS") Legal Support Services

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Win more Contact Centre contracts in England with Stotles