Customer Service Tenders and Contracts in England

3,470 matching notices from public sector buyers in England, 17 published in the last 30 days.

Recent buyers include University of Derby, The British Broadcasting Corporation (BBC) and Lambeth London Borough Council.

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3,470 results

Stale Pre-tenderPublished 8 May 2024
Travel Management Services
University of DerbyTravel agency and similar services
Value not stated
Awarded contractPublished 8 May 2024
Simple Payment Plan
The British Broadcasting Corporation (BBC)Supplier(s) Wescot Credit Services LimitedCollection agency servicesAwarded 19 April 2024
£42,000,000
Closed tender, closed 15 May 2024Published 7 May 2024
The Development of Resource Planning Costs for New Service Delivery Models
Lambeth London Borough CouncilCall centre
Value not stated
Awarded contract, expiring 31 March 2030Published 3 May 2024
Rainbow Customer Contact and Core Banking - LOT 1 - Customer Contact Centre and Operations
National Savings and InvestmentsSupplier(s) Sopra Steria LimitedCustomer-care servicesAwarded 3 November 2023
£275,959,714
Expired contract, expired 30 April 2024Published 3 May 2024
CNS PTAC Digital Contact Centre Implementation
NHS South, Central and West Commissioning Support UnitSupplier(s) Monstarlab UK LimitedInformation systems or technology strategic review and planning servicesAwarded 15 January 2024
£120,000
Awarded contractPublished 2 May 2024
Places for People South Rings Office Refurbishment
Places for People Group LtdSupplier(s) Claremont Group Interiors LimitedBuilding construction workAwarded 19 March 2024
£7,000,000
Expired contract, expired 13 May 2025Published 2 May 2024
Provision of Netcall - Automated Call
London Borough of BrentSupplier(s) Netcall Technology LimitedAwarded 14 May 2023
£195,515
Awarded contract, expiring in 17 monthsPublished 1 May 2024
Telephony Non-Geographic Numbers (NGN)
Department for Environment, Food & Rural Affairs (DEFRA)Supplier(s) Vodafone LtdInformation technology servicesAwarded 1 April 2024
£75,000
Awarded contract, expiring in 17 monthsPublished 30 April 2024
Further Competition under Lot 2 ESPO Framework Agreement 203_21 Technology Enabled Care Products and Services for Newark and Sherwood District Council - Overnight Call Handling Service
Newark and Sherwood District CouncilSupplier(s) TUNSTALL HEALTHCARE (UK) LIMITEDAwarded 1 April 2024
£155,885
Closed tender, closed 7 June 2024Published 30 April 2024
Family time contact services
London Borough of Barking and DagenhamSocial work and related services
£415,000
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Closed tender, closed 7 June 2024Published 30 April 2024
Family time contact services
London Borough of Barking and DagenhamSocial work services
£900,000
Expired contract, expired 31 July 2025Published 30 April 2024
Netcall SolutionCare Services & Support Renewal
Derbyshire Support and Facilities Services LtdSupplier(s) Netcall Technology LimitedInformation technology servicesAwarded 1 August 2023
£37,554.83
Expired contract, expired 28 March 2026Published 29 April 2024
Out of Hours Call Handling Service 2023
CHPSupplier(s) Orbis Project LtdTelephone-answering servicesAwarded 29 March 2024
£143,568
Awarded contract, expiring 26 March 2029Published 29 April 2024
23-103A Unified Communications and Contact Centre
Rotherham Metropolitan Borough CouncilSupplier(s) RingCentral UK LtdSoftware package and information systemsAwarded 27 March 2024
£1,980,000
Expired contract, expired 14 April 2025Published 26 April 2024
K280022363 - Microsoft Unified Enterprise Support 2024
Driver and Vehicle Standards AgencySupplier(s) Microsoft LtdIT services: consulting, software development, Internet and supportAwarded 15 April 2024
£258,956
Expired contract, expired 30 September 2024Published 24 April 2024
Medicom Call Handling
Norfolk and Norwich University Hospitals NHS Foundation TrustSupplier(s) East of England Ambulance Service NHS TrustCall centreAwarded 1 April 2024
£61,221.93
Awarded contract, expiring in 5 monthsPublished 24 April 2024
CWC23106 - Omnichannel Solution
Wolverhampton City CouncilSupplier(s) CHARTERHOUSE VOICE & DATA LIMITEDSoftware package and information systemsAwarded 28 March 2024
£2,476,924
Awarded contractPublished 23 April 2024
Modern Contact Centre
ANGLIAN WATER SERVICES LIMITEDCommunication and multimedia software packageAwarded 29 February 2024
Value not stated
Closed tender, closed 20 May 2024Published 23 April 2024
Long Term Agreement for Travel Management Services
ARK GROUP DMCCTransport tickets
Value not stated
Expired contract, expired 21 July 2024Published 23 April 2024
WHTHT - Relocation of Admin/Call-Centre services
West Hertfordshire Hospitals NHS TrustSupplier(s) GD Construction (St Albans)LtdConstruction workAwarded 22 April 2023
£135,090

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