The Development of Resource Planning Costs for New Service Delivery Models
Details
- Topic
- Systems and technical consultancy services
- Published
- 7 May 2024
- Submission
- 15 May 2024
- Source
- uk:contracts_finder
Tender description
The London Borough of Lambeth is currently seeking consultancy services to deliver Resource Planning modelling for Call Centre and processing operations scenarios. Lambeth, like many other Councils, faces significant challenges as resources diminish while demands for services increase. As part of our response, Lambeth is reviewing its delivery model for core services and wishes to understand the implications of alternative delivery models. This alternative model includes the Development of a Call Centre. Therefore we are looking for Consultancies and Suppliers with experience in the creation of such operational models. The key objectives of the Requirements are; a. Cost Analysis b. Resource Planning c. Scenario Modelling d. Technology Integration The detailed brief for this Development is attached to this Opportunity. Please read all of the details included and the requirements for the submission. The Closing Date is:- 15 May 2024 at 17:00
Timeline
- Completed: Tender published7 May 2024Current notice
- Completed: Submission date15 May 2024
About the buyer
Lambeth London Borough Council is a local authority in London that buys through a central procurement team. The Lambeth Contract Standing Orders set the council's golden rules of procurement.
Over the past 5 years, most of Lambeth London Borough Council's contract awards have been in construction work, health and social work, and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@lambeth-london-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@lambeth-london-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@lambeth-london-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@lambeth-london-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@lambeth-london-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@lambeth-london-borough-council.gov |
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