Contact Centre Tenders and Contracts in the East of England

83 matching notices from public sector buyers in the East of England, 0 published in the last 30 days.

Recent buyers include Epping Forest District Council, ANGLIAN WATER SERVICES LIMITED and Essex County Council.

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83 results

Closed tender, closed 11 July 2023Published 8 June 2023
GB-Epping: Provision of an Out of Hours Call Handling Service
Epping Forest District CouncilCall centre
£300,000
Closed tender, closed 26 July 2023Published 8 June 2023
Modern Contact Centre
ANGLIAN WATER SERVICES LIMITEDCommunication and multimedia software package
Value not stated
Awarded contract, expiring in 16 monthsPublished 24 May 2023
CO0169 Contact Centre and Telephony Services
Essex County CouncilSupplier(s) WN CORPORATE SERVICES TRADING LIMITEDRadio, television, communication, telecommunication and related equipmentAwarded 22 February 2023
£2,840,053
Expired contract, expired 31 March 2024Published 4 May 2023
Contract for the Provision of a Customer Service Centre Service for Hertfordshire County Council
Hertfordshire County CouncilSupplier(s) SERCO LIMITEDCall centreAwarded 1 April 2023
£4,742,285
Stale Pre-tenderPublished 3 February 2023
Modern Contact Centre Market Engagement
ANGLIAN WATER SERVICES LIMITEDCommunication and multimedia software package
Value not stated
Stale Pre-tenderPublished 23 January 2023
Pre-Procurement Market Engagement Questionnaire for the Provision of Customer Contact Telephony (to include Telephony and Contact Centre Solutions)
Isle of Wight CouncilCall centre
Value not stated
Closed tender, closed 24 February 2023Published 23 January 2023
Pre-Procurement Market Engagement Questionnaire for the Provision of Customer Contact Technology (to include Telephony and Contact Centre Solutions)
Isle of Wight CouncilRadio, television, communication, telecommunication and related equipment
Value not stated
Awarded contract, expiring in 5 monthsPublished 9 January 2023
HCC 09/22 - The Provision of an Out of Hours Call Handling Service - AWARD
Hertfordshire County CouncilSupplier(s) West Midlands Ambulance Service University NHS Foundation TrustCall centreAwarded 1 April 2023
£475,000
Awarded contractPublished 6 January 2023
HCC 09/22 - The Provision of an Out of Hours Call Handling Service
Hertfordshire County CouncilSupplier(s) West Midlands Ambulance Service University NHS Foundation TrustSwitchboardsAwarded 12 December 2022
£475,000
Expired contract, expired 30 September 2023Published 6 October 2022
Provision of Out of Hours Call Handling Service
Epping Forest District CouncilSupplier(s) Mears Limited trading as Mears New HomesTelephone-answering servicesAwarded 30 June 2022
£39,600
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Closed tender, closed 10 January 2023Published 23 September 2022
HCC 09/22 - The Provision of an Out of Hours Call Handling Service
Hertfordshire County CouncilAdministrative social services
£475,000
Closed tender, closed 28 October 2022Published 23 September 2022
HCC 09/22 - The Provision of an Out of Hours Call Handling Service
Hertfordshire County CouncilTelecommunications services
£475,000
Closed tender, closed 24 June 2022Published 24 May 2022
GB-Watford: Out of Hours Call Handling Services
Watford Borough CouncilTelephone operator services
£37,500
Expired contract, expired 31 March 2025Published 31 March 2022
CBC-1239-T-AE Unified Communications Solution - AWARD
Central Bedfordshire CouncilSupplier(s) Gamma Telecom LTDMobile telephonesAwarded 29 March 2022
Value not stated
Awarded contractPublished 31 March 2022
CBC-1239-T-AE Unified Communications Solution
Central Bedfordshire CouncilSupplier(s) GAMMA NETWORK SOLUTIONS LIMITEDMobile telephonesAwarded 31 March 2022
844,832
Closed tender, closed 14 February 2022Published 4 February 2022
CO0169 Contact Centre
Essex County CouncilInstallation services of communications equipment
Value not stated
Closed tender, closed 10 December 2021Published 25 November 2021
Trust wide Telephony solution
Basildon and Thurrock University Hospitals NHS Foundation Trust, Mid and South Essex NHS Foundation TrustTelecommunications equipment and supplies
Value not stated
Closed tender, closed 25 October 2021Published 22 September 2021
Contact Centre Software (Microsoft 365 Platform)
Thrive Homes LimitedSoftware package and information systems
£470,000
Closed tender, closed 23 August 2021Published 22 July 2021
CBC-1239-T-AE Unified Communications Solution
Central Bedfordshire CouncilMobile-telephone services
Value not stated
Closed tender, closed 6 August 2020Published 10 August 2020
Out of Hours Call Handling & Telecare Alarm Monitoring Service Contract
Freebridge Community HousingCall centre
£140,082

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GB-Epping: Provision of an Out of Hours Call Handling Service

Modern Contact Centre

CO0169 Contact Centre and Telephony Services

Contract for the Provision of a Customer Service Centre Service for Hertfordshire County Council

Modern Contact Centre Market Engagement

Pre-Procurement Market Engagement Questionnaire for the Provision of Customer Contact Telephony (to include Telephony and Contact Centre Solutions)

Pre-Procurement Market Engagement Questionnaire for the Provision of Customer Contact Technology (to include Telephony and Contact Centre Solutions)

HCC 09/22 - The Provision of an Out of Hours Call Handling Service - AWARD

HCC 09/22 - The Provision of an Out of Hours Call Handling Service

Provision of Out of Hours Call Handling Service

HCC 09/22 - The Provision of an Out of Hours Call Handling Service

HCC 09/22 - The Provision of an Out of Hours Call Handling Service

GB-Watford: Out of Hours Call Handling Services

CBC-1239-T-AE Unified Communications Solution - AWARD

CBC-1239-T-AE Unified Communications Solution

CO0169 Contact Centre

Trust wide Telephony solution

Contact Centre Software (Microsoft 365 Platform)

CBC-1239-T-AE Unified Communications Solution

Out of Hours Call Handling & Telecare Alarm Monitoring Service Contract

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Win more Contact Centre contracts in the East of England with Stotles