BSMHFT Netcall Contact Centre
Details
- Supplier(s)
- Netcall Technology Limited
- Value
- £200,034
- Duration
- 3 years
- Topic
- IT software package
- Published
- 12 August 2025
- Source
- uk:contracts_finder
Tender description
Hosted Service (inc Support and Maintenance Services and Managed Services)
Timeline
- Completed: Award date1 April 2025
- Completed: Award published12 August 2025Current notice
- Next: Contract expiry date31 March 2028in 17 months
About the buyer
University Hospitals Birmingham NHS Foundation Trust buys as an NHS trust and hosts the BSOL Procurement Collaborative. The collaborative procures on behalf of five NHS organisations across Birmingham and Solihull. Simon Clarke leads its Senior Management Team as Managing Director. The team reports quarterly to a Partnership Board. Procurement and Supply Chain services span the wider Birmingham and Solihull Integrated Care System.
Over the past 5 years, most of University Hospitals Birmingham NHS Foundation Trust's contract awards have been in medical equipment and pharmaceuticals, business services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@university-hospitals-birmingham-nhs-foundation-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@university-hospitals-birmingham-nhs-foundation-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@university-hospitals-birmingham-nhs-foundation-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@university-hospitals-birmingham-nhs-foundation-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@university-hospitals-birmingham-nhs-foundation-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@university-hospitals-birmingham-nhs-foundation-trust.gov |
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