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Awarded contract

WCC - Firmstep Licences

Details

Buyer
Warwickshire County Council
Supplier(s)
Granicus-Firmstep Ltd
Value
£489,236
Duration
3 years
Topic
Software package and information systems
Published
16 March 2026
Source
uk:contracts_finder

Tender description

This Call-Off Contract is for the provision of Services Under: G-Cloud 14 - Lot 2: Cloud software. The Services to be provided by the Supplier under the above Lot are listed in Framework Schedule 4 and outlined below: Service Designer/Customer Portal/Staff Portal Customer Service Hub (UK/EU) - up to 30 users Customer Service Hub Additional Users (Tier 1) - 50 users

Timeline

  1. Award date1 March 2026
  2. Award published16 March 2026
    Current notice
  3. Contract expiry date28 February 2029in 2 years

About the buyer

Warwickshire County Council buys as a local authority covering Warwickshire, and suppliers register free on Warwickshire In-Tend to see live tender opportunities. Framework call-offs are administered through the same In-Tend system rather than advertised separately. Larger opportunities also appear on the Central Digital Platform's Find a Tender service. Many goods and services are bought through the Eastern Shires Purchasing Organisation, a regional buying consortium. Dynamic purchasing system projects run through the council's earlier CSW-Jets In-Tend site. Bids are scored on cost and quality, and the highest-scoring bidder normally wins the contract.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Warwickshire County Council's contract awards have been in software and information systems, health and social work and business services.

Relevant CPV codes

  • 48000000 · Software package and information systems

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Decision makers

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