Customer Service Tenders and Contracts in England

3,479 matching notices from public sector buyers in England, 22 published in the last 30 days.

Recent buyers include Peabody Trust, Orbit Group Ltd and Central Bedfordshire Council.

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3,479 results

Closed tender, closed 14 May 2021Published 12 April 2021
Energy Advice Service delivered for Peabody Trust
Peabody TrustEnergy-efficiency consultancy services
£400,000
Awarded contractPublished 9 April 2021
Quality Assurance and Speech Analytics - PP1015
Orbit Group LtdIT services: consulting, software development, Internet and supportAwarded 9 April 2021
£150,000
Closed tender, closed 30 April 2021Published 9 April 2021
CBC-1196-T-DB EDT Contact Centre
Central Bedfordshire CouncilCall centre
Value not stated
Closed tender, closed 14 May 2021Published 9 April 2021
Clean Air Zone Technical Delivery and Support Provider
Department for Transport (DFT)IT services: consulting, software development, Internet and support
£22,000,000
Closed tender, closed 10 May 2021Published 6 April 2021
Contact Centres and Business Services
Crown Commercial ServiceAccounting, auditing and fiscal services
£3,500,000,000
Closed tender, closed 4 May 2021Published 2 April 2021
Contact Centres and Business Services
Crown Commercial ServiceAdministration services
£3,500,000,000
Expired contract, expired 5 April 2022Published 1 April 2021
Openscape support and maintenance
Wakefield CouncilSupplier(s) Maintel Europe LtdSoftware package and information systemsAwarded 1 April 2021
£95,000
Expired contract, expired 30 April 2025Published 1 April 2021
Emma Peate
Royal Berkshire Fire AuthoritySupplier(s) Securitas Security Services UK LimitedCrisis management servicesAwarded 1 April 2020
£740,000
Awarded contract, expiring in 5 monthsPublished 1 April 2021
The Provision of London Borough of Havering Out of Hours Call Handling Service
oneSourceSupplier(s) Pinnacle Connect LimitedCall centreAwarded 30 March 2021
£651,243
Expired contract, expired 31 March 2023Published 1 April 2021
Vodafone Storm Contact Centre Solution
Department for Environment, Food & Rural Affairs (DEFRA)Supplier(s) Vodafone LtdCall centreAwarded 1 February 2021
£2,656,744.17
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Expired contract, expired 31 March 2022Published 1 April 2021
Netcall Solution
Hertfordshire ConstabularySupplier(s) Netcall Technology LimitedAwarded 1 April 2021
£40,077
Expired contract, expired 31 March 2022Published 1 April 2021
eXpress electoral management system
London Borough of Waltham ForestSupplier(s) CIVICA UK LIMITEDAwarded 1 April 2021
£15,643
Expired contract, expired 31 March 2021Published 31 March 2021
Provision of Out of Hours call handling service (ecm_8126)
Public Health EnglandSupplier(s) The Contact People LtdSupply services of personnel including temporary staffAwarded 1 December 2019
£23,546
Expired contract, expired 1 February 2023Published 30 March 2021
Contract for the provision of cloud based telephony and contact centre services
Raven Housing TrustSupplier(s) RingCentral UK LtdInstallation services of line telephony equipmentAwarded 26 January 2021
£111,903.58
Expired contract, expired 31 July 2019Published 30 March 2021
PHE - Corporate - Communications Contact Centre Services
Public Health EnglandSupplier(s) SERCO LIMITEDManagement-related servicesAwarded 28 February 2016
£5,000,000
Awarded contractPublished 26 March 2021
Contact management software package
South Gloucestershire CouncilSupplier(s) Modality Systems LtdVoice recognition software packageAwarded 12 March 2021
Value not stated
Expired contract, expired 25 March 2026Published 26 March 2021
Contact Centre and Professional Services
Tonbridge & Malling Borough CouncilSupplier(s) NTT DATA UK LIMITEDInformation technology servicesAwarded 26 March 2021
£52,122
Expired contract, expired 11 March 2026Published 26 March 2021
The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution
South Gloucestershire CouncilSupplier(s) Modality Systems LtdInteractive voice response software packageAwarded 12 March 2021
£483,143
Awarded contractPublished 26 March 2021
The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution
South Gloucestershire CouncilSupplier(s) Modality Systems LtdContact management software packageAwarded 12 March 2021
£1,320,395
Expired contract, expired 28 March 2022Published 25 March 2021
Contact centre Avaya support and maintenance
Bristol City CouncilSupplier(s) 4NET TECHNOLOGIES LTDCommunication software packageAwarded 29 March 2021
£266,000

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Energy Advice Service delivered for Peabody Trust

Quality Assurance and Speech Analytics - PP1015

CBC-1196-T-DB EDT Contact Centre

Clean Air Zone Technical Delivery and Support Provider

Contact Centres and Business Services

Contact Centres and Business Services

Openscape support and maintenance

Emma Peate

The Provision of London Borough of Havering Out of Hours Call Handling Service

Vodafone Storm Contact Centre Solution

Netcall Solution

eXpress electoral management system

Provision of Out of Hours call handling service (ecm_8126)

Contract for the provision of cloud based telephony and contact centre services

PHE - Corporate - Communications Contact Centre Services

Contact management software package

Contact Centre and Professional Services

The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution

The Provision of a Strategic Customer Contact Platform (SCCP) and Speech Interactive Voice Response (IVR) Solution

Contact centre Avaya support and maintenance

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Win more Customer Service contracts in England with Stotles