Customer Service Tenders and Contracts in England

3,478 matching notices from public sector buyers in England, 21 published in the last 30 days.

Recent buyers include Vivid Housing Limited, Department of Health and Social Care and Wychavon District Council.

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3,478 results

Closed tender, closed 1 October 2020Published 28 August 2020
Telecommunications services
Vivid Housing LimitedTelecommunications services
Value not stated
Expired contract, expired 17 October 2020Published 28 August 2020
Provision of Flexible Worker Services (Tier 2)
Department of Health and Social CareSupplier(s) NHS Professionals LtdSupply services of medical personnelAwarded 18 May 2020
£155,000,000
Expired contract, expired 9 August 2022Published 27 August 2020
Further Competition under Framework Agreement RM3808 Network Services 2 - Lot 13 Contact Centre Services
Wychavon District CouncilSupplier(s) OPUS BUSINESS SYSTEMS LIMITEDRepair and maintenance services of line telephony equipmentAwarded 7 August 2020
£52,316
Stale Pre-tenderPublished 25 August 2020
Office-support services
Orbit Group LtdOffice-support services
£850,000
Expired contract, expired 1 August 2025Published 24 August 2020
In Cab system
Luton CouncilSupplier(s) Bartec Municipal Technologies LimitedAwarded 19 July 2020
£115,770
Closed tender, closed 3 September 2020Published 20 August 2020
Customer Contact Centre Platform (MiContact Centre Enterprise) upgrade with maintenance and support
North Lincolnshire CouncilCommunication and multimedia software package
£85,000
Awarded contractPublished 19 August 2020
Education and training services
Liverpool City CouncilSupplier(s) The Training Co., First Response Training & Consultancy Ltd, QA Ltd.Education and training servicesAwarded 18 August 2020
£340,000
Closed tender, closed 1 September 2020Published 18 August 2020
Watford Borough Council Website Re-design
Watford Borough Council
£60,000
Awarded contractPublished 18 August 2020
Call centre
London & Quadrant Housing TrustSupplier(s) Allied Health-Services Ltd t/a First Call Business CommunicationsCustomer servicesAwarded 13 August 2020
£1,760,000
Expired contract, expired 12 August 2025Published 14 August 2020
Out of Hours Call Handling Services (2020)
London & Quadrant Housing TrustSupplier(s) Allied Health-Services Ltd t/a First Call Business CommunicationsCustomer servicesAwarded 28 July 2020
£1,760,000
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Expired contract, expired 29 November 2025Published 13 August 2020
Corporate Contact Centre Implementation
Barnsley Metropolitan Borough CouncilSupplier(s) Vidafone LimitedIT services: consulting, software development, Internet and supportAwarded 13 August 2020
£83,000
Closed tender, closed 28 September 2020Published 12 August 2020
TC1011 - Provision of Wider Area Network (WAN)
Manchester City Council
Value not stated
Closed tender, closed 6 August 2020Published 10 August 2020
Out of Hours Call Handling & Telecare Alarm Monitoring Service Contract
Freebridge Community HousingCall centre
£140,082
Expired contract, expired 6 August 2023Published 10 August 2020
Out of Hours Call Handling & Telecare Alarm Monitoring Service Contract
Freebridge Community HousingSupplier(s) Medequip Assistive Technology LimitedCall centreAwarded 6 August 2020
£140,082
Awarded contractPublished 7 August 2020
Call centre
Freebridge Community HousingSupplier(s) Medequip Assistive Technology LimitedCall centreAwarded 6 August 2020
£140,082
Expired contract, expired 28 July 2022Published 7 August 2020
South Staffordshire Council - Contact Centre
Staffordshire County CouncilSupplier(s) Gamma Telecom LTDTelephone-answering servicesAwarded 28 July 2020
£140,000
Closed tender, closed 10 February 2020Published 7 August 2020
South Staffordshire Council - Contact Centre
Staffordshire County CouncilTelephone-answering services
£140,000
Closed tender, closed 3 September 2020Published 4 August 2020
Contract for an Information Technology Service Management System
Durham County CouncilSoftware package and information systems
£1,500,000
Closed tender, closed 17 August 2020Published 3 August 2020
Customer Engagement Programme- HMRC Professional Services
HM Revenue & Customs (HMRC)
Value not stated
Expired contract, expired 31 July 2022Published 1 August 2020
Firmstep Customer Experience Platform
London Borough of Waltham ForestSupplier(s) Granicus-Firmstep LtdAwarded 1 August 2020
£751,986

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Telecommunications services

Provision of Flexible Worker Services (Tier 2)

Further Competition under Framework Agreement RM3808 Network Services 2 - Lot 13 Contact Centre Services

Office-support services

In Cab system

Customer Contact Centre Platform (MiContact Centre Enterprise) upgrade with maintenance and support

Education and training services

Watford Borough Council Website Re-design

Call centre

Out of Hours Call Handling Services (2020)

Corporate Contact Centre Implementation

TC1011 - Provision of Wider Area Network (WAN)

Out of Hours Call Handling & Telecare Alarm Monitoring Service Contract

Out of Hours Call Handling & Telecare Alarm Monitoring Service Contract

Call centre

South Staffordshire Council - Contact Centre

South Staffordshire Council - Contact Centre

Contract for an Information Technology Service Management System

Customer Engagement Programme- HMRC Professional Services

Firmstep Customer Experience Platform

Other locations

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Win more Customer Service contracts in England with Stotles