Contact Centre Tenders and Contracts in London

234 matching notices from public sector buyers in London, 1 published in the last 30 days.

Recent buyers include London Borough of Havering, London Councils and London & Quadrant Housing Trust.

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234 results

Closed tender, closed 21 October 2020Published 15 September 2020
Call centre
London Borough of HaveringCustomer-care services
£1,400,000
Awarded contractPublished 1 September 2020
Freedom Pass and Taxicard: Discovery / Alpha
London CouncilsSupplier(s) Zaizi LimitedAwarded 1 September 2020
£301,650
Expired contract, expired 12 August 2025Published 14 August 2020
Out of Hours Call Handling Services (2020)
London & Quadrant Housing TrustSupplier(s) Allied Health-Services Ltd t/a First Call Business CommunicationsCustomer servicesAwarded 28 July 2020
£1,760,000
Closed tender, closed 31 August 2020Published 31 July 2020
Strategic consultancy and business support services Framework
London Borough of Barking and DagenhamIT services: consulting, software development, Internet and support
£1
Awarded contractPublished 29 July 2020
A discovery to determine the optimal telephony solution(s) to meet user needs
London Borough of HackneySupplier(s) Stance Global LtdAwarded 29 July 2020
£36,100
Closed tender, closed 31 August 2020Published 28 July 2020
IT services: consulting, software development, Internet and support
London Borough of Barking and DagenhamInvestment banking services and related services
£50,000,000
Expired contract, expired 1 May 2020Published 21 July 2020
Surge Capacity Contact Centre Services for the Business Support Helpline
Department for Business Energy and Industrial Strategy (BEIS)Supplier(s) SERCO LIMITEDCall centreAwarded 20 March 2020
£1,033,000
Awarded contractPublished 22 June 2020
Telecommunications system
Royal Borough of GreenwichSupplier(s) ADEPT TECHNOLOGY GROUP LIMITEDTelecommunications systemAwarded 22 June 2020
£495,936
Closed tender, closed 2 July 2020Published 18 June 2020
A discovery to determine the optimal telephony solution(s) to meet user needs
London Borough of Hackney
£40,000
Closed tender, closed 27 June 2020Published 13 June 2020
A discovery to determine the optimal telephony solution(s) to meet user needs
London Borough of Hackney
£40,000
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Expired contract, expired 30 April 2020Published 8 June 2020
CAFCASS Provision of Cloud Contact centre as a Service (CCaaS) and Cloud telephony Services
CafcassSupplier(s) Cirrus Response LtdSoftware package and information systemsAwarded 15 April 2019
£36,540
Stale Pre-tender, closed 22 June 2020Published 29 May 2020
Future Supplier Services
Home OfficeData services
£855,000,000
Stale Pre-tenderPublished 27 May 2020
General public services
Home OfficeData services
Value not stated
Closed tender, closed 1 May 2020Published 15 May 2020
Out Of Hours Call Handling Services Contract
Network HomesCall centre
Value not stated
Expired contract, expired 31 March 2022Published 13 May 2020
Omni Channel Contact Centre Software
Care Quality CommissionSupplier(s) Puzzel LimitedRadio, television, communication, telecommunication and related equipmentAwarded 1 April 2020
£1,021,345
Closed tender, closed 29 June 2020Published 13 May 2020
Out of Hours Call Handling Services (2020)
London & Quadrant Housing TrustTelephone-answering services
£1,760,000
Awarded contractPublished 12 May 2020
Call centre
Network HomesCall centre
Value not stated
Expired contract, expired 31 March 2022Published 1 April 2020
(RES-1819-022) Out of Hours Call Handling
London Borough of BrentSupplier(s) SPS Doorguard LimiteAwarded 1 April 2020
£183,000
Expired contract, expired 31 March 2021Published 1 April 2020
Out of Hours Call Handling Service & Disaster Recovery Support Service
London Borough of HackneySupplier(s) Pinnacle Housing LtdAwarded 1 April 2020
£120,700
Closed tender, closed 27 April 2020Published 25 March 2020
Call centre
ESB Energy LtdCall centre
Value not stated

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Call centre

Freedom Pass and Taxicard: Discovery / Alpha

Out of Hours Call Handling Services (2020)

Strategic consultancy and business support services Framework

A discovery to determine the optimal telephony solution(s) to meet user needs

IT services: consulting, software development, Internet and support

Surge Capacity Contact Centre Services for the Business Support Helpline

Telecommunications system

A discovery to determine the optimal telephony solution(s) to meet user needs

A discovery to determine the optimal telephony solution(s) to meet user needs

CAFCASS Provision of Cloud Contact centre as a Service (CCaaS) and Cloud telephony Services

Future Supplier Services

General public services

Out Of Hours Call Handling Services Contract

Omni Channel Contact Centre Software

Out of Hours Call Handling Services (2020)

Call centre

(RES-1819-022) Out of Hours Call Handling

Out of Hours Call Handling Service & Disaster Recovery Support Service

Call centre

Other locations

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Win more Contact Centre contracts in London with Stotles