Contact Centre Tenders and Contracts in Yorkshire and the Humber

123 matching notices from public sector buyers in Yorkshire and the Humber, 0 published in the last 30 days.

Recent buyers include NHS Digital, South Yorkshire Mayoral Combined Authority and NHS England.

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123 results

Expired contract, expired 31 March 2022Published 12 August 2021
RM3815-Lot-2-Call-Off Teleperformance Call Off
NHS DigitalSupplier(s) Teleperformance LimitedTelecommunications servicesAwarded 16 June 2021
£28,000,000
Expired contract, expired 1 March 2023Published 20 July 2021
Core telephony and Contact Centre Solutions
South Yorkshire Mayoral Combined AuthoritySupplier(s) Insight Direct (UK) LtdOffice and computing machinery, equipment and supplies except furniture and software packagesAwarded 9 February 2021
£125,400
Expired contract, expired 15 June 2021Published 21 May 2021
NHS App Contact Center Services
NHS DigitalSupplier(s) Teleperformance LimitedTelecommunications servicesAwarded 7 May 2021
£7,000,000
Expired contract, expired 7 July 2021Published 26 February 2021
COVID-19 Vaccination Helpline - Call Handling
NHS EnglandSupplier(s) Teleperformance LimitedBusiness services: law, marketing, consulting, recruitment, printing and securityAwarded 6 January 2021
£53,867,602
Awarded contractPublished 27 January 2021
Extension of National Traffic Information System (NTIS) 2026 -2027
National Highways LimitedSupplier(s) Sopra Steria LimitedTraffic control servicesAwarded 12 January 2021
£49,254,145.98
Expired contract, expired 30 August 2023Published 29 December 2020
Contact Centre Solution
NHS DigitalSupplier(s) Exponential-e LimitedSoftware-related servicesAwarded 31 August 2020
£475,944
Awarded contractPublished 15 December 2020
Single View of the Customer /Integrated CRM
National Highways LimitedSupplier(s) Incremental GroupAwarded 15 December 2020
£119,370
Closed tender, closed 22 January 2021Published 14 December 2020
Oxygen-therapy services
NHS EnglandOxygen therapy unit
£75,000,000
Closed tender, closed 22 January 2021Published 14 December 2020
London Home Oxygen Service
NHS EnglandBreathing apparatus
£75,000,000
Closed tender, closed 10 November 2020Published 27 October 2020
Single View of the Customer /Integrated CRM
National Highways Limited
£120,000
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Closed tender, closed 10 November 2020Published 27 October 2020
Single View of the Customer /Integrated CRM
National Highways Limited
£120,000
Closed tender, closed 5 November 2020Published 2 October 2020
Software package and information systems
London North Eastern Railway LimitedSoftware package and information systems
£1,600,000
Expired contract, expired 29 September 2020Published 28 September 2020
111 Cell Contract and Performance Managers
NHS EnglandSupplier(s) Allington and Associates Limited, Tyrell IMAC LimitedSupply services of personnel including temporary staffAwarded 10 March 2020
£80,000
Expired contract, expired 30 September 2022Published 7 September 2020
Customer Contact Centre Platform (MiContact Centre Enterprise) upgrade with maintenance and support
North Lincolnshire CouncilSupplier(s) Daisy Communications LimitedScraper machinesAwarded 1 October 2020
£85,000
Closed tender, closed 3 September 2020Published 20 August 2020
Customer Contact Centre Platform (MiContact Centre Enterprise) upgrade with maintenance and support
North Lincolnshire CouncilCommunication and multimedia software package
£85,000
Closed tender, closed 23 June 2020Published 22 May 2020
Electronic information services
National Highways LimitedTraffic monitoring services
£62,000,000
Closed tender, closed 23 June 2020Published 22 May 2020
National Traffic Information Service (NTIS) 2021+
National Highways LimitedElectronic information services
£62,000,000
Stale Pre-tenderPublished 18 February 2020
Electronic information services
National Highways LimitedReal-time operating system software package
£50,000,000
Expired contract, expired 30 June 2021Published 27 November 2019
CCC Unify Replacement
National Highways LimitedSupplier(s) Foehn LimitedTelephone network equipmentAwarded 26 June 2019
£368,138
Closed tender, closed 5 December 2019Published 20 November 2019
Preliminary Market Consultation for the Replacement of Customer Communications Platform
North Lincolnshire CouncilTelecommunications equipment and supplies
Value not stated

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RM3815-Lot-2-Call-Off Teleperformance Call Off

Core telephony and Contact Centre Solutions

NHS App Contact Center Services

COVID-19 Vaccination Helpline - Call Handling

Extension of National Traffic Information System (NTIS) 2026 -2027

Contact Centre Solution

Single View of the Customer /Integrated CRM

Oxygen-therapy services

London Home Oxygen Service

Single View of the Customer /Integrated CRM

Single View of the Customer /Integrated CRM

Software package and information systems

111 Cell Contract and Performance Managers

Customer Contact Centre Platform (MiContact Centre Enterprise) upgrade with maintenance and support

Customer Contact Centre Platform (MiContact Centre Enterprise) upgrade with maintenance and support

Electronic information services

National Traffic Information Service (NTIS) 2021+

Electronic information services

CCC Unify Replacement

Preliminary Market Consultation for the Replacement of Customer Communications Platform

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Win more Contact Centre contracts in Yorkshire and the Humber with Stotles