Contact Centre Tenders and Contracts in England

1,073 matching notices from public sector buyers in England, 2 published in the last 30 days.

Recent buyers include Department For Work and Pensions (DWP), Department for Transport (DFT) and Crown Commercial Service.

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1,073 results

Stale Pre-tenderPublished 19 April 2021
Universal Credit Contact Centre Services
Department For Work and Pensions (DWP)Telephone operator services
£200,000,000
Expired contract, expired 3 January 2023Published 15 April 2021
Clean Air Zones (CAZ) Central Service CRM Procurement
Department for Transport (DFT)Supplier(s) Deloitte LLPTechnical servicesAwarded 21 December 2020
£1,212,234.57
Expired contract, expired 28 September 2022Published 14 April 2021
Legal Services for Universal Credit (UC) Strategic Contact Centre Services - Awarded Contract
Department For Work and Pensions (DWP)Supplier(s) Beachcroft LLPLegal servicesAwarded 25 March 2021
£195,000
Closed tender, closed 10 May 2021Published 6 April 2021
Contact Centres and Business Services
Crown Commercial ServiceAccounting, auditing and fiscal services
£3,500,000,000
Closed tender, closed 4 May 2021Published 2 April 2021
Contact Centres and Business Services
Crown Commercial ServiceAdministration services
£3,500,000,000
Awarded contract, expiring in 5 monthsPublished 1 April 2021
The Provision of London Borough of Havering Out of Hours Call Handling Service
oneSourceSupplier(s) Pinnacle Connect LimitedCall centreAwarded 30 March 2021
£651,243
Expired contract, expired 31 March 2023Published 1 April 2021
Vodafone Storm Contact Centre Solution
Department for Environment, Food & Rural Affairs (DEFRA)Supplier(s) Vodafone LtdCall centreAwarded 1 February 2021
£2,656,744.17
Expired contract, expired 31 March 2021Published 31 March 2021
Provision of Out of Hours call handling service (ecm_8126)
Public Health EnglandSupplier(s) The Contact People LtdSupply services of personnel including temporary staffAwarded 1 December 2019
£23,546
Expired contract, expired 1 February 2023Published 30 March 2021
Contract for the provision of cloud based telephony and contact centre services
Raven Housing TrustSupplier(s) RingCentral UK LtdInstallation services of line telephony equipmentAwarded 26 January 2021
£111,903.58
Expired contract, expired 31 July 2019Published 30 March 2021
PHE - Corporate - Communications Contact Centre Services
Public Health EnglandSupplier(s) SERCO LIMITEDManagement-related servicesAwarded 28 February 2016
£5,000,000
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Expired contract, expired 25 March 2026Published 26 March 2021
Contact Centre and Professional Services
Tonbridge & Malling Borough CouncilSupplier(s) NTT DATA UK LIMITEDInformation technology servicesAwarded 26 March 2021
£52,122
Expired contract, expired 30 March 2024Published 24 March 2021
Oracle Session Border Controllers
Department For Work and Pensions (DWP)Supplier(s) COMPUTACENTER (UK) LIMITEDSoftware package and information systemsAwarded 31 March 2021
£2,383,127.24
Expired contract, expired 30 March 2024Published 24 March 2021
Oracle Session Border Controllers
Department For Work and Pensions (DWP)Supplier(s) COMPUTACENTER (UK) LIMITEDSoftware package and information systemsAwarded 31 March 2021
£2,383,127.24
Expired contract, expired 30 June 2023Published 23 March 2021
OOH Call Handling & Telecare Monitoring Service
Futures Housing GroupSupplier(s) Appello Careline Limited, Astraline (Johnnie Johnson Housing Trust) LtdCall centreAwarded 1 July 2020
£384,000
Expired contract, expired 18 March 2026Published 22 March 2021
MS Teams Call Plan
Tonbridge & Malling Borough CouncilSupplier(s) NTT DATA UK LIMITEDInformation technology servicesAwarded 19 March 2021
£59,118
Awarded contractPublished 19 March 2021
Call centre
ESB Energy LtdSupplier(s) Energy Compare LtdCall centreAwarded 10 March 2021
Value not stated
Expired contract, expired 20 January 2026Published 18 March 2021
Contact Centre Technology Services
Department for EducationSupplier(s) ATOS IT SERVICES UK LIMITEDTelecommunications systemAwarded 21 January 2021
£1,268,672
Expired contract, expired 30 March 2024Published 17 March 2021
Oracle Session Border Controller
Department For Work and Pensions (DWP)Supplier(s) COMPUTACENTER (UK) LIMITEDIndustry specific software packageAwarded 31 March 2021
£2,859,752.69
Stale Pre-tenderPublished 12 March 2021
Expression of Interest for Provision of Customer Relations Service Provider
Govia Thameslink Railway LimitedCustomer services
£12,000,000
Stale Pre-tenderPublished 11 March 2021
NS&I Business Process Outsourcing - Rainbow Programme
National Savings and InvestmentsIT services: consulting, software development, Internet and support
£2,000,000,000

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Universal Credit Contact Centre Services

Clean Air Zones (CAZ) Central Service CRM Procurement

Legal Services for Universal Credit (UC) Strategic Contact Centre Services - Awarded Contract

Contact Centres and Business Services

Contact Centres and Business Services

The Provision of London Borough of Havering Out of Hours Call Handling Service

Vodafone Storm Contact Centre Solution

Provision of Out of Hours call handling service (ecm_8126)

Contract for the provision of cloud based telephony and contact centre services

PHE - Corporate - Communications Contact Centre Services

Contact Centre and Professional Services

Oracle Session Border Controllers

Oracle Session Border Controllers

OOH Call Handling & Telecare Monitoring Service

MS Teams Call Plan

Call centre

Contact Centre Technology Services

Oracle Session Border Controller

Expression of Interest for Provision of Customer Relations Service Provider

NS&I Business Process Outsourcing - Rainbow Programme

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Win more Contact Centre contracts in England with Stotles