Contact Centre Tenders and Contracts in North West England

230 matching notices from public sector buyers in North West England, 1 published in the last 30 days.

Recent buyers include St Helens Council, General Medical Council (GMC) and Procurement for Housing.

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230 results

Expired contract, expired 26 April 2020Published 23 August 2017
St Helens Council Contact Centre Refresh
St Helens CouncilSupplier(s) Gamma Telecom LTDIT services: consulting, software development, Internet and supportAwarded 21 June 2017
£250,000
Closed tender, closed 12 July 2017Published 12 June 2017
Telecommunications system
General Medical Council (GMC)Telecommunications network
£1,000,000
Closed tender, closed 29 June 2017Published 29 May 2017
Telecommunications services
Procurement for HousingInstallation of telecommunications equipment
Value not stated
Closed tender, closed 6 June 2017Published 5 May 2017
Web Forms with a Customer Database
Bury Council
Value not stated
Closed tender, closed 7 June 2017Published 5 May 2017
Software package and information systems
Bury CouncilSoftware package and information systems
Value not stated
Expired contract, expired 31 March 2019Published 3 May 2017
Civica Apps Flare
Cheshire East CouncilSupplier(s) CIVICA UK LIMITEDSoftware package and information systemsAwarded 31 March 2017
£70,000
Closed tender, closed 19 June 2015Published 6 April 2017
Contact Centre Software
Great Places Housing GroupSoftware package and information systems
£100,050
Closed tender, closed 3 April 2017Published 3 March 2017
Call centre
Crown Commercial ServiceMarketing management consultancy services
£1,000,000,000
Expired contract, expired 5 April 2019Published 1 February 2017
Contact Centre Services for UKVI
Crown Commercial ServiceSupplier(s) FOUNDEVER GB LIMITEDPostal and telecommunications servicesAwarded 9 January 2017
Value not stated
Expired contract, expired 29 July 2018Published 11 January 2017
Universal Credit Booking Service Contact Centre Service Contract
Department For Work and Pensions (DWP)Supplier(s) SERCO LIMITEDCall centreAwarded 6 September 2016
£8,887,102
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Closed tender, closed 13 January 2017Published 8 December 2016
ITT for the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service
Rochdale Boroughwide Housing Ltd
Value not stated
Expired contract, expired 5 October 2021Published 14 November 2016
Telecommunications system
Mosscare St Vincent's Housing Group LtdSupplier(s) 4NET TECHNOLOGIES LTDTelecommunications systemAwarded 31 October 2016
Value not stated
Expired contract, expired 31 May 2019Published 20 October 2016
Further Competition under CCS Framework RM1498 Lot 5 for Contact Centre System Replacement
Liverpool City CouncilSupplier(s) Freedom Communications (UK) LtdTelecommunications equipment and suppliesAwarded 9 May 2016
£1,691,465
Expired contract, expired 31 July 2018Published 11 October 2016
JSA New Claims Contact Centre Services
Department For Work and Pensions (DWP)Supplier(s) Capita Customer Management LimitedCall centreAwarded 15 July 2016
£4,241,105
Stale Pre-tenderPublished 19 September 2016
Call centre
Crown Commercial ServiceCustomer services
Value not stated
Awarded contractPublished 9 September 2016
Contact management software package
Great Places Housing GroupSupplier(s) 4NET TECHNOLOGIES LTDCommunication software packageAwarded 15 August 2016
£133,713
Closed tender, closed 30 August 2016Published 27 July 2016
Telephony & Contact Centre Solution
Mosscare St Vincent's Housing Group LtdTelecommunications system
Value not stated
Closed tender, closed 30 August 2016Published 24 July 2016
Telecommunications system
Mosscare St Vincent's Housing Group LtdTelecommunications system
Value not stated
Awarded contractPublished 4 April 2016
Software package and information systems
Bolton at HomeSupplier(s) Optevia LtdIT services: consulting, software development, Internet and support
£800,000
Closed tender, closed 18 April 2016Published 21 March 2016
Merseytravel Customer Contact Centre System Integration and Services
MerseytravelTelephone-answering services
£90,000

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St Helens Council Contact Centre Refresh

Telecommunications system

Telecommunications services

Web Forms with a Customer Database

Software package and information systems

Civica Apps Flare

Contact Centre Software

Call centre

Contact Centre Services for UKVI

Universal Credit Booking Service Contact Centre Service Contract

ITT for the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service

Telecommunications system

Further Competition under CCS Framework RM1498 Lot 5 for Contact Centre System Replacement

JSA New Claims Contact Centre Services

Call centre

Contact management software package

Telephony & Contact Centre Solution

Telecommunications system

Software package and information systems

Merseytravel Customer Contact Centre System Integration and Services

Other locations

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Win more Contact Centre contracts in North West England with Stotles