Customer Service Tenders and Contracts in the West Midlands

91 matching notices from public sector buyers in the West Midlands, 2 published in the last 30 days.

Recent buyers include University of Birmingham, Education and Skills Funding Agency and Worcester City Council.

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91 results

Awarded contractPublished 11 February 2021
Customer Relation Management software development services
University of BirminghamSupplier(s) Verint Systems UK LimitedCustomer Relation Management software development servicesAwarded 11 February 2021
€206,650
Awarded contractPublished 1 October 2020
Procurement of Agile Development Services
Education and Skills Funding AgencySupplier(s) SOLIRIUS LTDAwarded 1 October 2020
£9,500,000
Stale Pre-tenderPublished 12 November 2019
IT services: consulting, software development, Internet and support
Worcester City CouncilIT services: consulting, software development, Internet and support
Value not stated
Closed tender, closed 3 October 2019Published 18 September 2019
Provision of Avaya Telephony Support and Maintenance
Sandwell Metropolitan Borough CouncilSystem and support services
£135,000
Awarded contractPublished 15 July 2019
Customer Relation Management software package
University of BirminghamSupplier(s) Blackbaud Europe LtdCustomer Relation Management software packageAwarded 1 April 2019
£428,053
Awarded contractPublished 5 June 2019
Telecommunications system
Warwickshire County CouncilSupplier(s) Ctalk LtdTelecommunications systemAwarded 1 March 2019
£173,136
Awarded contractPublished 28 February 2019
IT services: consulting, software development, Internet and support
Aspire Housing LimitedSupplier(s) Orchard Information Systems LimitedIT services: consulting, software development, Internet and supportAwarded 28 February 2019
£1,900,000
Expired contract, expired 29 February 2024Published 18 February 2019
Quotation for Insurance Claims Management Database - AWARD
Sandwell Metropolitan Borough CouncilSupplier(s) AlphatecDatabase and operating software packageAwarded 18 February 2019
Value not stated
Closed tender, closed 31 January 2019Published 9 January 2019
Quotation for Insurance Claims Management Database
Sandwell Metropolitan Borough CouncilDatabase software package
Value not stated
Closed tender, closed 14 January 2019Published 14 December 2018
Customer Relation Management software package
University of BirminghamTransaction-processing software package
Value not stated
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Expired contract, expired 6 August 2023Published 12 September 2018
Industry specific software package
Rugby Borough CouncilSupplier(s) CIVICA UK LIMITEDIndustry specific software packageAwarded 1 September 2018
£425,795
Awarded contractPublished 12 September 2018
Database and operating software package
Warwickshire County CouncilSupplier(s) Granicus-Firmstep LtdDatabase and operating software packageAwarded 1 March 2018
£347,544
Closed tender, closed 16 July 2018Published 20 June 2018
PP18088 - Workbox Customer Records Management (CRM)
Wolverhampton City Council
Value not stated
Closed tender, closed 21 May 2018Published 16 April 2018
Industry specific software package
Rugby Borough CouncilIndustry specific software package
Value not stated
Awarded contractPublished 9 February 2018
Industry specific software package
Warwick District CouncilSupplier(s) CIVICA UK LIMITEDSupporting services for the governmentAwarded 9 February 2018
€399,000
Closed tender, closed 3 July 2017Published 2 June 2017
Customer Relation Management software package
Coventry UniversityCustomer Relation Management software package
£2,000,000
Expired contract, expired 30 April 2021Published 1 May 2017
Rostering System for Force Contact (Verint 15.1) - Support of
West Midlands PoliceSupplier(s) SABIO LtdAwarded 1 May 2017
Value not stated
Stale Pre-tenderPublished 16 January 2017
Software package and information systems
Birmingham City CouncilComputer control system
Value not stated
Closed tender, closed 19 December 2016Published 8 December 2016
Warwickshire Town Centre Support Programme (WCC)
Warwickshire County CouncilBusiness analysis consultancy services
£30,000
Closed tender, closed 5 December 2016Published 4 November 2016
Supply of Out of Hours Emergency Call Handling Services
BromfordCall centre
£360,000

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Customer Relation Management software development services

Procurement of Agile Development Services

IT services: consulting, software development, Internet and support

Provision of Avaya Telephony Support and Maintenance

Customer Relation Management software package

Telecommunications system

IT services: consulting, software development, Internet and support

Quotation for Insurance Claims Management Database - AWARD

Quotation for Insurance Claims Management Database

Customer Relation Management software package

Industry specific software package

Database and operating software package

PP18088 - Workbox Customer Records Management (CRM)

Industry specific software package

Industry specific software package

Customer Relation Management software package

Rostering System for Force Contact (Verint 15.1) - Support of

Software package and information systems

Warwickshire Town Centre Support Programme (WCC)

Supply of Out of Hours Emergency Call Handling Services

Other locations

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Win more Customer Service contracts in the West Midlands with Stotles