Customer Service Tenders and Contracts in Scotland

123 matching notices from public sector buyers in Scotland, 2 published in the last 30 days.

Recent buyers include North Lanarkshire Council, Grampian Housing Association Ltd and South Ayrshire Council.

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123 results

Awarded contractPublished 16 June 2022
Netcall Telephony System Annual Support & Maintenance 2022-24
North Lanarkshire CouncilSupplier(s) Netcall Technology LimitedTelecommunications servicesAwarded 16 June 2022
£157,604
Closed tender, closed 18 July 2022Published 10 June 2022
Customer Portal
Grampian Housing Association LtdSoftware package and information systems
Value not stated
Closed tender, closed 18 July 2022Published 10 June 2022
Customer Portal
Grampian Housing Association LtdSoftware package and information systems
Value not stated
Awarded contractPublished 6 April 2022
ict400 - Netcall -Liberty annual support package
South Ayrshire CouncilSupplier(s) Netcall Technology LimitedIT services: consulting, software development, Internet and supportAwarded 1 March 2022
£21,305
Awarded contractPublished 25 February 2022
Collections System Replacement
Student Loans CompanySupplier(s) PEGASYSTEMS LIMITEDSoftware-related servicesAwarded 18 February 2022
£3,326,080
Expired contract, expired 30 November 2023Published 8 February 2022
Award of Support and Maintenance of Customer Service Platform
Tayside Procurement ConsortiumSupplier(s) Granicus-Firmstep LtdSoftware programming and consultancy servicesAwarded 20 January 2022
£595,056
Expired contract, expired 31 March 2022Published 19 January 2022
Fleet Management Solution
North Lanarkshire CouncilSupplier(s) Freeway Fleet Systems LtdSoftware package and information systemsAwarded 19 January 2022
£217,750
Expired contract, expired 31 March 2022Published 19 January 2022
Fleet Management Solution
North Lanarkshire CouncilSupplier(s) Freeway Fleet Systems LtdSoftware package and information systemsAwarded 19 January 2022
£217,750
Awarded contractPublished 17 December 2021
Combined Housing System
Govan Housing Association LtdSupplier(s) Designer Software LtdComputer network servicesAwarded 15 October 2021
£175,000
Awarded contractPublished 17 December 2021
Combined Housing System
Govan Housing Association LtdSupplier(s) Designer Software LtdComputer-related servicesAwarded 15 October 2021
£175,000
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Awarded contractPublished 7 December 2021
P21-012 Contact Centre Software Call Off from CCS GCloud 12
The Skills Development Scotland Co. LtdSupplier(s) 8X8 UK LIMITEDSoftware package and information systemsAwarded 1 December 2021
£578,510
Closed tender, closed 23 December 2021Published 1 December 2021
Mobile solution to deliver Housing Management and Repairs Service
Fife Housing AssociationSoftware programming and consultancy services
Value not stated
Closed tender, closed 22 November 2021Published 21 October 2021
Fleet Management Solution
North Lanarkshire CouncilSoftware package and information systems
£225,000
Closed tender, closed 22 November 2021Published 21 October 2021
Fleet Management Solution
North Lanarkshire CouncilFleet management, repair and maintenance services
£217,750
Awarded contractPublished 4 October 2021
Customer Service Centre Automation
West Lothian CouncilSupplier(s) Softcat PLCOffice automation software development servicesAwarded 9 September 2021
£654,383
Awarded contractPublished 15 July 2021
Discovery for redesigning Renfrewshire Council’s digital experience estate
Renfrewshire CouncilSupplier(s) TPXimpact LimitedAwarded 15 July 2021
£79,800
Awarded contractPublished 7 July 2021
Provision of Annual Support & Maintenance for the Council's Netcall Telephony Solution
North Lanarkshire CouncilSupplier(s) Netcall Technology LimitedMaintenance services of telecommunications equipmentAwarded 19 June 2021
£71,833
Closed tender, closed 11 June 2021Published 28 April 2021
Combined Housing System
Govan Housing Association LtdComputer-related services
£175,000
Closed tender, closed 11 June 2021Published 28 April 2021
Combined Housing System
Govan Housing Association LtdComputer network services
£300,000
Closed tender, closed 6 April 2021Published 23 March 2021
Discovery for redesigning Renfrewshire Council’s digital experience estate
Renfrewshire Council
£80,000

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Netcall Telephony System Annual Support & Maintenance 2022-24

Customer Portal

Customer Portal

ict400 - Netcall -Liberty annual support package

Collections System Replacement

Award of Support and Maintenance of Customer Service Platform

Fleet Management Solution

Fleet Management Solution

Combined Housing System

Combined Housing System

P21-012 Contact Centre Software Call Off from CCS GCloud 12

Mobile solution to deliver Housing Management and Repairs Service

Fleet Management Solution

Fleet Management Solution

Customer Service Centre Automation

Discovery for redesigning Renfrewshire Council’s digital experience estate

Provision of Annual Support & Maintenance for the Council's Netcall Telephony Solution

Combined Housing System

Combined Housing System

Discovery for redesigning Renfrewshire Council’s digital experience estate

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Win more Customer Service contracts in Scotland with Stotles