Customer Service Tenders and Contracts in the West Midlands

91 matching notices from public sector buyers in the West Midlands, 2 published in the last 30 days.

Recent buyers include University of Birmingham, Birmingham City Council and Tamworth Borough Council.

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91 results

Awarded contractPublished 17 January 2025
Provision of Cloud Based Enquiry Management Software Suite
University of BirminghamSupplier(s) Harbers Solutions BVSoftware package and information systemsAwarded 17 January 2025
£352,160
Closed tender, closed 14 February 2025Published 3 January 2025
Provision of Responsive Repairs and Maintenance Services and Planned Programme and Investment Works to Council Housing Stock
Birmingham City CouncilRepair and maintenance services of electrical and mechanical building installations
£2,984,425,425
Closed tender, closed 24 January 2025Published 18 December 2024
24/015 Customer Contact Solution
Tamworth Borough CouncilSoftware package and information systems
£700,000
Closed tender, closed 24 January 2025Published 18 December 2024
24/015 Customer Contact Solution
Tamworth Borough CouncilSoftware package and information systems
Value not stated
Stale Pre-tenderPublished 15 November 2024
Provision of Responsive Repairs and Maintenance Services and Planned Programme and Investment Works to Council Housing Stock
Birmingham City CouncilRepair and maintenance services of central heating
£2,984,425,425
Expired contract, expired 31 May 2025Published 19 September 2024
Contract Extension for Granicus GovDelivery software licence
Telford and Wrekin CouncilSupplier(s) Granicus-Firmstep LtdSoftware package and information systemsAwarded 1 August 2024
£24,912
Closed tender, closed 23 August 2024Published 5 August 2024
RM1043.8-1-SANCTUARY HOUSING ASSOCIATION-Project_68463-CX_Phase 1_2024
Sanctuary Housing Association
£5,400,000
Awarded contract, expiring in 4 monthsPublished 31 July 2024
Netcall Contact Centre
University Hospitals Birmingham NHS Foundation TrustSupplier(s) Netcall Technology LimitedSoftware maintenance and repair servicesAwarded 18 February 2024
£81,777
Closed tender, closed 9 September 2024Published 29 July 2024
Cadent Gas Customer Contact Centre Tender
Cadent Gas LimitedTelematics services
Value not stated
Expired contract, expired 31 July 2025Published 17 July 2024
Netcall SolutionCare Services and Support
Worcestershire Acute Hospitals NHS TrustSupplier(s) Netcall Technology LimitedTelecommunications servicesAwarded 1 August 2024
£48,119
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Awarded contract, expiring in 7 monthsPublished 10 June 2024
Revenue and Benefits System
East Staffordshire Borough CouncilSupplier(s) CIVICA UK LIMITEDSoftware package and information systemsAwarded 31 May 2024
£443,763
Closed tender, closed 4 July 2024Published 5 June 2024
Video Capability Services
Cadent Gas LimitedCommunication and multimedia software package
Value not stated
Closed tender, closed 15 May 2024Published 10 April 2024
Cottsway - Tender for the Provision of Payment Services
Communities and Housing Investment Consortium LimitedFinancial transaction processing and clearing-house services
Value not stated
Expired contract, expired 31 March 2026Published 25 March 2024
Provision of Repairs & Maintenance, Gas Servicing and Capital Improvement Works Programmes - Interim Contracts 2024-2026
Birmingham City CouncilSupplier(s) Equans Regeneration Limited, Fortem Solutions LtdRepair and maintenance services of furnitureAwarded 1 April 2024
£603,000,000
Expired contract, expired 31 July 2024Published 4 March 2024
Contract renewal for Verint Express
University of BirminghamSupplier(s) Harbers Solutions BVWeb server software packageAwarded 2 August 2023
£69,813
Expired contract, expired 22 February 2026Published 27 February 2024
Digital Customer portal
High Peak Borough Council, Staffordshire Moorlands District CouncilSupplier(s) IEG4 LimitedSoftware package and information systemsAwarded 23 February 2024
£153,000
Closed tender, closed 13 March 2024Published 23 January 2024
Regional Nominations Platform 2.0
National Grid Interconnectors LtdSoftware programming and consultancy services
£17,300,000
Stale Pre-tenderPublished 12 December 2023
PIN Cottsway Housing Association - Provision of Payment Provider
Communities and Housing Investment Consortium LimitedFinancial transaction processing and clearing-house services
Value not stated
Expired contract, expired 9 February 2026Published 28 November 2023
Proof of Concept for a National Citizen Portal Solution (Alpha)
BlueLight CommercialSupplier(s) Boxxe LimitedComputer support and consultancy servicesAwarded 24 November 2023
£692,726.51
Awarded contract, expiring 1 November 2030Published 13 November 2023
Revenues and Benefits System
University Hospitals of North Midlands NHS TrustSupplier(s) CIVICA UK LIMITEDTax preparation software development servicesAwarded 1 November 2023
£3,066,751

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