Call Centre Tenders and Contracts in England

962 matching notices from public sector buyers in England, 4 published in the last 30 days.

Recent buyers include London Borough of Sutton, NHS South East London ICB and United Lincolnshire Teaching Hospitals NHS Trust.

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Awarded contract, expiring in 16 monthsPublished 23 January 2026
Out of Hours Call Handling
London Borough of SuttonSupplier(s) FOUNDEVER GB LIMITEDAwarded 13 February 2026
£411,600
Closed tender, closed 23 March 2026Published 12 January 2026
PRJ2015 South East London 111 Procurement
NHS South East London ICB
Value not stated
Awarded contract, expiring in 2 monthsPublished 7 January 2026
Cloud Contact Centre Service Platform
United Lincolnshire Teaching Hospitals NHS TrustSupplier(s) AMAZON WEB SERVICES EMEA SARLSoftware package and information systemsAwarded 15 December 2025
£168,000
Awarded contractPublished 5 January 2026
Contact Centre Management System
LEEDS FEDERATED HOUSING ASSOCIATION LIMITEDSupplier(s) IP Exchange LtdIP telephone servicesAwarded 1 October 2025
£350,000
Awarded contract, expiring 31 March 2030Published 19 December 2025
Contact Centre Services
Kent County CouncilSupplier(s) Capita Business Services LtdCall centreAwarded 1 April 2026
£9,142,634
Closed tender, closed 16 January 2026Published 18 December 2025
ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service
Rochdale Boroughwide Housing LtdCall centre
£495,878.4
Closed tender, closed 28 January 2026Published 17 December 2025
QQ25/019 Provision of an Out of Hours Repairs Call Centre
Tamworth Borough CouncilPostal and telecommunications services
£30,000
Awarded contract, expiring 31 March 2029Published 16 December 2025
Out of Hours Call Handling Service
SWAYTHLING HOUSING SOCIETY LIMITED, Abri Group LimitedSupplier(s) Morgan Sindall Property Services (trading as Lovell PartnershipsTelephone operator servicesAwarded 10 December 2025
£2,200,000
Awarded contract, expiring in 2 monthsPublished 15 December 2025
Out of Hours Call Handling Service
West Kent Housing AssociationSupplier(s) CAREIUM UK LIMITEDTelephone-answering servicesAwarded 15 December 2025
£17,700
Closed tender, closed 19 January 2026Published 12 December 2025
Out of Hours Contact Centre Services
The Guinness Partnership LtdTelephone-answering services
£1,104,250
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Awarded contract, expiring 30 November 2028Published 4 December 2025
Awarded contract
Department for EducationSupplier(s) Route 101 LimitedIT services: consulting, software development, Internet and supportAwarded 1 December 2025
£1,495,651
Closed tender, closed 9 March 2026Published 2 December 2025
SEL ICB - 111 IUC Contract
NHS South East London ICBHealth services
£106,826,000
Closed tender, closed 16 December 2025Published 14 November 2025
Out of Hours Call-Handling Services
Believe Housing LimitedCall centre
£250,000
Closed tender, closed 12 December 2025Published 10 November 2025
Out of Hours Call Handling Service – 00267-CX
Stonewater LtdTelephone-answering services
£260,000
Awarded contract, expiring in 11 monthsPublished 29 October 2025
MHCLG Contact Centre First Line Support Services
Ministry of Housing, Communities & Local GovernmentSupplier(s) XBP Europe Limited (formerly Exela Technologies Ltd)IT services: consulting, software development, Internet and supportAwarded 1 October 2025
£12,000,000
Awarded contract, expiring 23 October 2028Published 23 October 2025
Virtual Call Handling Software Licenses
Cabinet OfficeSupplier(s) 8X8 UK LIMITEDInformation technology servicesAwarded 24 October 2025
£306,156
Awarded contract, expiring 23 September 2028Published 10 October 2025
Contact Centre Out of Hours Call Handling
Livv Housing GroupSupplier(s) Orca Business Support LimitedTelephone-answering servicesAwarded 10 October 2025
£80,000
Closed tender, closed 4 November 2025Published 9 October 2025
Out of Hours and Warden Call Handling Services
MHS HomesCall centre
£250,000
Awarded contract, expiring 31 October 2028Published 9 October 2025
Provision of a Platform used for the Isle of Wight Council's Wightcare Services
Isle of Wight CouncilSupplier(s) E.Novation UK Ltd Trading as EnovationSoftware package and information systemsAwarded 9 October 2025
Value not stated
Expired contract, expired 31 August 2026Published 7 October 2025
Single Telephony Solution for Customer Contact Centre and National Service Desk
NHS EnglandSupplier(s) Puzzel LimitedSoftware package and information systemsAwarded 1 September 2025
£752,231

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