Awarded contract

Virtual Call Handling Software Licenses

Details

Supplier(s)
8X8 UK LIMITED
Value
£306,156
Duration
3 years
Topic
Information technology services
Published
23 October 2025

Tender description

Software Licenses for Virtual call handling services. Call off from G cloud 14 CCS framework.

Timeline

  1. Completed: Award published23 October 2025
    Current notice
  2. Completed: Award date24 October 2025
  3. Next: Contract expiry date23 October 2028in 2 years

About the buyer

The Cabinet Office is a central government ministerial department that supports the Prime Minister, with its own commercial teams handling procurement. Notices above the publication threshold are advertised on Contracts Finder. Much of its procurement runs through framework agreements, including those set up by the Crown Commercial Service. The department publishes targeted actions to increase its business with small and medium-sized enterprises. Supplier enquiries are handled by the Crown Commercial Service's London Managed Service Team. Central commercial teams based here combined with the Crown Commercial Service in 2026 to form the Government Commercial Agency.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of the Cabinet Office's contract awards have been in IT services, business services and software and information systems.

Relevant CPV codes

  • 72222300 · Information technology services
  • 72260000 · Software-related services

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Decision makers

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Contact nameJob titlePhone numberWork email
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Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
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Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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