QQ25/019 Provision of an Out of Hours Repairs Call Centre
Details
- Value
- £30,000
- Topic
- Postal and telecommunications services
- Published
- 17 December 2025
- Submission
- 28 January 2026
- Source
- uk:find_a_tender
Tender description
Tamworth Borough Council requires a qualified and experienced contractor to provide an Out-of-Hours (OHH) housing repairs call handling service, capable of safely triaging emergency and hazard-related repairs, including cases falling under Awaab’s Law. The OOH service is a critical safety function, providing essential support to residents outside of standard working hours.
Timeline
- Completed: Tender published17 December 2025Current notice
- Completed: Submission date28 January 2026
About the buyer
Tamworth Borough Council is a local authority that buys through its own procurement team. Suppliers can browse tenders and quotations there and express interest in each one. Social value and sustainability are considered in how the council procures.
Over the past 5 years, most of Tamworth Borough Council's contract awards have been in architectural and engineering services, software and information systems, and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@tamworth-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@tamworth-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@tamworth-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@tamworth-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@tamworth-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@tamworth-borough-council.gov |
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