Customer Experience Tenders and Contracts in North West England

505 matching notices from public sector buyers in North West England, 6 published in the last 30 days.

Recent buyers include British Council, Transport for Greater Manchester and HM Revenue & Customs (HMRC).

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505 results

Awarded contract, expiring 1 July 2028Published 3 June 2026
Mystery Shopping Services
British CouncilSupplier(s) LC INVESTIGATION LIMITED, SERVE LEGAL LIMITEDMarket research servicesAwarded 3 June 2026
£440,000
Stale Pre-tenderPublished 3 June 2026
Future Procurement of Customer Contact Platform and Associated Services
Transport for Greater ManchesterIT services: consulting, software development, Internet and support
Value not stated
Closed tender, closed 22 June 2026Published 27 May 2026
HMRC Customer Relationship Management
HM Revenue & Customs (HMRC)Software package and information systems
£2,000,000,000
Closed tender, closed 16 June 2026Published 21 May 2026
Heaton Park Boating Lake and Activities
Manchester City CouncilSports facilities operation services
£540,000
Closed tender, closed 16 June 2026Published 21 May 2026
P-0898 Heaton Park Boating Lake and Activities
Manchester City Council
Value not stated
Awarded contract, expiring 16 August 2029Published 20 May 2026
Customer satisfaction survey and engagement platform
Salix Homes LimitedSupplier(s) Target Applications LimitedCustomer servicesAwarded 20 May 2026
£41,495
Awarded contract, expiring in 6 monthsPublished 14 May 2026
Customer Engagement Platform 2026
Wirral Metropolitan Borough CouncilSupplier(s) Granicus-Firmstep LtdIT services: consulting, software development, Internet and supportAwarded 22 April 2026
£113,960
Closed tender, closed 18 May 2026Published 23 April 2026
Mystery Shopping Services
British CouncilMarket research services
£440,000
Awarded contract, expiring 26 April 2031Published 30 March 2026
PRO0919 Integrated Housing and Asset Management System
Your Housing GroupSupplier(s) INFINITY GROUP LIMITEDSoftware package and information systemsAwarded 30 March 2026
£9,149,965.23
Closed tender, closed 9 April 2026Published 26 March 2026
Market Operation: Earlestown & St. Helens
St Helens Council
Value not stated
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Expired contract, expired 6 April 2026Published 6 March 2026
Engaging Young People
Department For Work and Pensions (DWP)Supplier(s) National Youth AgencyStaff training servicesAwarded 6 March 2026
Value not stated
Closed tender, closed 2 July 2026Published 27 February 2026
-- Homes England Help to Buy Mortgage Administrator
Homes EnglandAdministration, defence and social security services
Value not stated
Awarded contract, expiring 9 March 2031Published 17 February 2026
Bus Franchising Contract Management System
Liverpool City Region Combined AuthoritySupplier(s) NETBI PTY LTDIT services: consulting, software development, Internet and supportAwarded 16 February 2026
£1,032,000
Expired contract, expired 30 June 2026Published 17 February 2026
Rail Customer Experience Survey data visualisation and communications support
Transport FocusSupplier(s) BEYOND WORDS STUDIO LIMITEDBusiness and management consultancy and related servicesAwarded 17 February 2026
Value not stated
Stale Pre-tender, closed 17 February 2026Published 21 January 2026
Preliminary market Engagement for Responsive Repairs and Empty Homes Service
The Guinness Partnership LtdFloor and wall covering work
£144,000,000
Awarded contract, expiring in 17 monthsPublished 19 January 2026
Communal Area Cleaning Services
PRIMA Housing GroupSupplier(s) Premier Cleaning & Transport Services UK LtdAccommodation, building and window cleaning servicesAwarded 19 January 2026
£633,946
Awarded contract, expiring in 17 monthsPublished 19 January 2026
Hard & Soft Landscape Maintenance Services- Leasowe Estate
PRIMA Housing GroupSupplier(s) MUSTARD SEED GARDENS LIMITEDLandscape gardening servicesAwarded 19 January 2026
£430,000
Awarded contract, expiring in 17 monthsPublished 19 January 2026
Window Cleaning Services
PRIMA Housing GroupSupplier(s) Clearground LtdAccommodation, building and window cleaning servicesAwarded 19 January 2026
£129,880
Awarded contract, expiring in 17 monthsPublished 19 January 2026
Hard & Soft Landscape Maintenance Services
PRIMA Housing GroupSupplier(s) TAYLOR & PERRY GARDEN SERVICES LTD, MUSTARD SEED GARDENS LIMITEDLandscape gardening servicesAwarded 19 January 2026
£329,738.64
Closed tender, closed 14 February 2026Published 16 January 2026
JHG - The Provision of Customer Satisfaction Surveys
Jigsaw Homes Group LtdCustomer satisfaction survey
£96,000

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