Customer satisfaction survey and engagement platform
Details
- Buyer
- Salix Homes Limited
- Supplier(s)
- Target Applications Limited
- Value
- £41,495
- Duration
- 3 years
- Topic
- Customer services
- Published
- 20 May 2026
- Source
- uk:find_a_tender
Tender description
Customer satisfaction survey and engagement platform. online customer engagement tool - platform/software. Part of new customer and communities engagement strategy linked with ICT. ## Contract award
Timeline
- Completed: Award published20 May 2026Current notice
- Completed: Award date20 May 2026
- Next: Contract expiry date16 August 2029in 3 years
About the buyer
Salix Homes is a social housing provider based in Salford, Greater Manchester. The landlord owns and manages about 8,000 homes around Salford. A responsive repairs and voids framework was tendered for April 2025 to March 2029. That framework is split into lots covering general building, scaffolding, drainage and damp and mould.
Contractors were invited to an information event before the tender was issued.
Over the past 5 years, most of Salix Homes Limited's contract awards have been in business services, construction work and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@salix-homes-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@salix-homes-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@salix-homes-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@salix-homes-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@salix-homes-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@salix-homes-limited.gov |
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