Customer Experience Tenders and Contracts in Wales

204 matching notices from public sector buyers in Wales, 2 published in the last 30 days.

Recent buyers include Codi Group Ltd, Torfaen County Borough Council and Driver and Vehicle Licensing Agency.

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204 results

Open tender, closing in 1 monthPublished 22 October 2026
Provision of Digital Customer Engagement Platform
Codi Group LtdIT services: consulting, software development, Internet and support
£200,000
Awarded contract, expiring 30 May 2029Published 12 October 2026
T.4614-QQ Cemetery Management System
Torfaen County Borough CouncilSupplier(s) GSS (NI) Ltd (t/a PlotBox)Cemetery servicesAwarded 12 October 2026
£44,123
Awarded contract, expiring 31 July 2029Published 10 August 2026
Provision of UKCSI Data & Discovery Roadmap Membership
Driver and Vehicle Licensing AgencySupplier(s) INSTITUTE OF CUSTOMER SERVICEMembership organisation servicesAwarded 10 August 2026
£63,100
Stale Pre-tender, closed 28 August 2026Published 24 July 2026
Provision of Print, Mail Fulfilment and Document Consolidation Services for Council Tax, Business Rate and Benefits Communications
Caerphilly County Borough CouncilPrinting and delivery services
£280,000
Awarded contract, expiring 31 May 2030Published 14 July 2026
Strategic Brand Guardianship
Transport for WalesSupplier(s) uned studioDesign consultancy servicesAwarded 14 July 2026
£6,000,000
Stale Pre-tender, closed 7 August 2026Published 9 July 2026
Pay & Display Machines & ANPR Technology
Carmarthenshire County CouncilRoad traffic-control equipment
£750,000
Awarded contract, expiring 13 June 2030Published 1 May 2026
Provision of Media and Creative Services for ONS
Office for National StatisticsSupplier(s) Mediaedge:cia UK LtdAdvertising and marketing servicesAwarded 1 May 2026
£4,000,000
Awarded contract, expiring 31 May 2030Published 22 April 2026
Social Brand Guardianship
Transport for WalesSupplier(s) Uned StuidoBusiness services: law, marketing, consulting, recruitment, printing and securityAwarded 22 April 2026
£6,000,000
Stale Pre-tenderPublished 20 April 2026
DVLA Payments Out
Driver and Vehicle Licensing AgencyCorporate finance and venture capital services
Value not stated
Stale Pre-tenderPublished 15 April 2026
DVLA Payments Out
Driver and Vehicle Licensing AgencyCorporate finance and venture capital services
£1
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Awarded contract, expiring in 6 monthsPublished 31 March 2026
Your Bus Journey Survey 2026/2027
Transport for WalesSupplier(s) Transport FocusBusiness services: law, marketing, consulting, recruitment, printing and securityAwarded 31 March 2026
£124,980
Awarded contractPublished 20 March 2026
Qualtrics Licences
Digital Health and Care WalesSupplier(s) Phoenix Software LimitedSoftware maintenance and repair servicesAwarded 20 March 2026
Value not stated
Awarded contractPublished 20 March 2026
Qualtrics Licences
Digital Health and Care WalesSupplier(s) Phoenix Software LimitedSoftware maintenance and repair servicesAwarded 20 March 2026
Value not stated
Stale Pre-tender, closed 30 June 2026Published 3 March 2026
Provision of Contact Centre Technologies for Flintshire County Council
Flintshire County CouncilIT services: consulting, software development, Internet and support
£1
Stale Pre-tender, closed 27 February 2026Published 12 February 2026
IT Project Services and Transformation
Wales & West Utilities LtdInformation technology services
£50,000,000
Closed tender, closed 23 February 2026Published 23 January 2026
Social Brand Guardianship
Transport for WalesBusiness services: law, marketing, consulting, recruitment, printing and security
£6,000,000
Stale Pre-tender, closed 12 January 2026Published 5 December 2025
Strategic Brand Guardianship
Transport for WalesMarketing management consultancy services
£6,000,000
Awarded contract, expiring 31 December 2028Published 26 November 2025
Out-of-Hours Customer Support Services
Transport for WalesSupplier(s) Journeycall Limited,Call centreAwarded 24 November 2025
£166,400
Stale Pre-tender, closed 21 November 2025Published 11 November 2025
Pre-Market Engagement (PME) – Data and Insights Transformation Partner
Tai Tarian LtdIT services: consulting, software development, Internet and support
£1,500,000
Stale Pre-tender, closed 28 November 2025Published 9 October 2025
Pre-market Engagement for the provision of Waste Service Technologies.
Denbighshire County CouncilIT services: consulting, software development, Internet and support
£1

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