Virtual Agent Tenders and Contracts in London

69 matching notices from public sector buyers in London, 2 published in the last 30 days.

Recent buyers include Office of Communications (Ofcom), Home Office and Department for Transport (DFT).

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69 results

Awarded contract, expiring in 6 monthsPublished 6 November 2026
Qualitative exploration of language used about, and to, AI chatbots, perceptions of trust, and reported media literacy behaviours
Office of Communications (Ofcom)Supplier(s) Magenta Research LtdMarket research servicesAwarded 5 November 2026
£85,536
Awarded contract, expiring in 7 monthsPublished 6 November 2026
Professional perspectives on AI Companionship among children and young adults
Office of Communications (Ofcom)Supplier(s) IFF ResarchMarket research servicesAwarded 5 November 2026
£37,312.68
Pre-tenderPublished 3 September 2026
Artificial Intelligence as a Service Delivery Partner - Early Engagement Notice
Home OfficeInformation systems or technology strategic review services
Value not stated
Awarded contract, expiring 16 August 2028Published 24 August 2026
TRAS3118 - Refresh of the Transport User Personas
Department for Transport (DFT)Supplier(s) IPSOS (MARKET RESEARCH) LTDResearch and development consultancy servicesAwarded 17 August 2026
£500,000
Closed tender, closed 10 September 2026Published 13 August 2026
Metropolitan Police Service: Unified Services Procurement for the Digital Public Contact Programme
Mayors Office for Policing and Crime (MOPAC)Installation services of communications equipment
£75,000,000
Stale Pre-tender, closed 20 July 2026Published 2 July 2026
PME - IT Service Management
City of London CorporationInformation technology services
Value not stated
Stale Pre-tender, closed 3 July 2026Published 12 June 2026
London’s Violence Reduction Unit Online Harms Trusted Adults Training Programme
Mayors Office for Policing and Crime (MOPAC)Training services
£850,000
Stale Pre-tender, closed 22 June 2026Published 12 May 2026
Metropolitan Police Service: Unified Services Procurement for the Digital Public Contact Programme
Mayors Office for Policing and Crime (MOPAC)IT services: consulting, software development, Internet and support
£75,000,000
Closed tender, closed 5 May 2026Published 17 April 2026
AI Tutoring Tools Pioneer Programme – Subject-Matter Exemption - Research and Development
Department for Science Innovation and TechnologyResearch and development services and related consultancy services
£2,400,000
Expired contract, expired 30 June 2026Published 9 April 2026
Future Consumers
Office of Communications (Ofcom)Supplier(s) Magenta Research LtdMarket research servicesAwarded 5 February 2026
£87,000
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Awarded contract, expiring in 3 monthsPublished 3 February 2026
ITSM Toolset
London Borough of HarrowSupplier(s) Ultima Business Solutions LtdIT services: consulting, software development, Internet and supportAwarded 3 February 2026
£126,773.34
Awarded contract, expiring 1 January 2029Published 16 December 2025
The supply of text messaging, outbound calling and chatbot services
London Borough of Waltham ForestSupplier(s) Telsolutions LimitedAwarded 1 January 2026
£45,000
Closed tender, closed 25 September 2025Published 28 August 2025
Chat Bot for National Recruitment Campaign Website
Local Government AssociationSoftware implementation services
£6,000
Closed tender, closed 25 September 2025Published 28 August 2025
Chat Bot for National Recruitment Campaign Website
Local Government AssociationSoftware development services utilities
£6,000
Closed tender, closed 25 September 2025Published 28 August 2025
Chat Bot for National Recruitment Campaign Website
Local Government AssociationAdvertising services
£30,000
Awarded contract, expiring in 9 monthsPublished 18 August 2025
Generative AI Productionising
The Insolvency ServiceSupplier(s) GREAT WAVE AI LIMITEDSoftware package and information systemsAwarded 18 August 2025
£427,300
Stale Pre-tender, closed 31 July 2025Published 3 June 2025
R/WP - 25/26 - Patient/Citizen Communication & Engagement Solutions
Kings College Hospital NHS Foundation TrustPatient-administration system
£3,750,000
Awarded contract, expiring 31 March 2031Published 6 May 2025
Audience Services
The British Broadcasting Corporation (BBC)Supplier(s) SERCO LIMITEDCustomer servicesAwarded 16 April 2026
£40,600,000
Awarded contract, expiring 31 March 2031Published 6 May 2025
Audience Services
The British Broadcasting Corporation (BBC)Supplier(s) SERCO LIMITEDCustomer servicesAwarded 8 April 2025
£40,600,000
Awarded contract, expiring in 2 monthsPublished 27 January 2025
GB-London: G-Cloud 14 for AI Chatbot for Parking Services within RBKC
Royal Borough of Kensington and ChelseaSupplier(s) Barbour Logic LimitedPlatform interconnectivity software packageAwarded 21 January 2025
£68,868

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