Awarded contract

Qualitative exploration of language used about, and to, AI chatbots, perceptions of trust, and reported media literacy behaviours

Details

Value
£85,536
Duration
6 months
Topic
Market research services
Published
6 November 2026

Tender description

Delivery of a qualitative research project on the exploration of language used about, and to, AI chatbots, perceptions of trust, and reported media literacy behaviours.

Timeline

  1. Completed: Award date5 November 2026
  2. Completed: Award published6 November 2026
    Current notice
  3. Next: Contract expiry date30 April 2027in 6 months

About the buyer

The Office of Communications (Ofcom) is the UK's communications regulator, covering broadcasting, telecoms, post and spectrum as a non-departmental public body. Competitions for its contracts usually run as an Invitation to Tender process, procured directly by Ofcom's own commercial team. Larger opportunities also typically route through Crown Commercial Service frameworks or frameworks hosted by public bodies.

Over the past 5 years, most of Ofcom's contract awards have been in business services, software and information systems and IT services.

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Decision makers

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