R/WP - 25/26 - Patient/Citizen Communication & Engagement Solutions
Details
- Value
- £3,750,000
- Topic
- Patient-administration system
- Published
- 3 June 2025
- Submission
- 31 July 2025
- Source
- uk:find_a_tender
Tender description
To ensure that the proper tools are in place to provide consistent Patient/Citizen Communication and Engagement Solutions by the Supplier. This will reduce the number of patients who miss appointments and put patients in control with technology as a key step towards tackling the elective care backlog. The contract is expected to facilitate the provision of digital and hybrid patient communication services, including SMS reminders, a patient engagement portal, hybrid mail, chatbot, and appointment management tools, integrated with the EPIC EPR system.
Timeline
- Completed: Pre-tender published3 June 2025Current notice
About the buyer
Kings College Hospital NHS Foundation Trust is an NHS healthcare trust in London, and King's Facilities Management runs its procurement on the Trust's behalf. Tenders carry the NHS England minimum social value weighting of 10%.
Over the past 5 years, most of Kings College Hospital NHS Foundation Trust's contract awards have been in software and information systems, repair and maintenance and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@kings-college-hospital-nhs-foundation-trust.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@kings-college-hospital-nhs-foundation-trust.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@kings-college-hospital-nhs-foundation-trust.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@kings-college-hospital-nhs-foundation-trust.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@kings-college-hospital-nhs-foundation-trust.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@kings-college-hospital-nhs-foundation-trust.gov |
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