Awarded contract

Software Enhancements for Engineering & Operations (SOROS)

Details

Supplier(s)
Danburykline Ltd
Value
£2,256,686
Duration
3 years
Topic
Software package and information systems
Published
5 August 2026

Tender description

Provision of software enhancement, hosting and support services for the SOROS (Safety, Operations, Reliability and Operational Systems) platform. The contract covers the implementation and support of additional SOROS modules and functionality to improve fleet maintenance, engineering and operational management activities. Enhancements include depot mapping, digital train preparation, incident management, engineering change control, fleet modification tracking and train software configuration management. The services will support the digital transformation of fleet and depot operations, improve data visibility, enhance operational efficiency and provide a centralised platform for the management of engineering and operational processes. ## Contract award Title: Software Enhancements for Engineering & Operations (SOROS)

Timeline

  1. Completed: Award published5 August 2026
    Current notice
  2. Completed: Award date5 August 2026
  3. Next: Contract expiry date8 September 2029in 3 years

About the buyer

c2c Railway Limited runs rail services between Fenchurch Street and Shoeburyness, and buys as a train operator in public ownership. Operations transferred into public ownership on 20 July 2025. DfT Operator Limited now manages the business as the government's public sector owning group. A seven lot Asset Building and Civils Framework was tendered in 2024.

Building and civils work requires registration with the RISQS supplier qualification scheme.

Over the past 5 years, most of c2c Railway Limited's contract awards have been in repair and maintenance, business services and office and computing equipment.

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