ITGL Cisco Webex renewal
Details
- Buyer
- Coventry University
- Supplier(s)
- CONSCIA GROUP UK LTD
- Value
- £160,442.66
- Duration
- 1 year
- Topic
- Software package and information systems
- Published
- 17 July 2026
- Source
- uk:find_a_tender
Tender description
The Digital Services (DS) team are migrating 4000 users across two phone systems to 800 on one system to help reduce operational costs. The DS team are renewing the contact centre Webex licence which runs all the recruitment in CURA, the licenses have been reviewed and lowered from 86x licences to 80x licences thus reducing the cost to the university. The old Cisco call manager will not be renewed giving us 90 days from 1st August to remove the remaining 1000 phone users to Webex or MS Teams phone. The DS team have quoted for a 12 month renewal and intend to review various alternative products prior to another procurement process in January 2027. This 12 month contract supports the university Clearing activities for 2026 and enables any changes in suppliers or products to be implemented and tested before Clearing 2027. Note the value is below the UK Government threshold of £207,720.00 including VAT. ## Contract award
Timeline
- Completed: Award published17 July 2026Current notice
- Completed: Award date17 July 2026
- Next: Contract expiry date27 July 2027in 9 months
About the buyer
Coventry University buys as a higher education institution, with a centralised procurement team based in its Finance Department at the Armstrong Siddeley Building. Suppliers must complete a competitive tender process before they gain approved status. Coventry University belongs to the Southern Universities Purchasing Consortium, a collaborative buying group for more than one hundred higher and further education institutions.
Further competitions run on the framework agreements the consortium negotiates across most commodity areas.
Over the past 5 years, most of Coventry University's contract awards have been in software and information systems, business services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@coventry-university.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@coventry-university.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@coventry-university.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@coventry-university.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@coventry-university.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@coventry-university.gov |
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