Surveys- Customer experience
Details
- Buyer
- Vico Homes Limited
- Supplier(s)
- SABIO Ltd
- Value
- £103,122.82
- Duration
- 9 months
- Topic
- Survey services
- Published
- 3 July 2026
- Source
- uk:find_a_tender
Tender description
Voice of the Customer - customer experience support. Coverage for up to 99,600 sent SMS surveys per year and 58,200 sent IVR surveys per year ## Contract award
Timeline
- Completed: Award published3 July 2026Current notice
- Completed: Award date3 July 2026
- Next: Contract expiry date31 March 2027in 5 months
About the buyer
Vico Homes Limited is a charitable community benefit society based in Castleford. Vico Homes aims to bring more affordable homes to communities across Yorkshire. Vico Homes has used the EN:PROCURE construction consultancy framework once. Bidders can ask for feedback after tendering. Contract owners manage each contract after award. Vico Homes buys from small firms and large national companies.
Over the past 5 years, most of Vico Homes Limited's contract awards have been in construction work, architectural and engineering services and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@vico-homes-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@vico-homes-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@vico-homes-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@vico-homes-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@vico-homes-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@vico-homes-limited.gov |
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