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Patient Experience and FFT Platform

Details

Buyer
Hampshire & Isle of Wight Healthcare NHS Foundation Trust
Value
£166,500
Topic
Survey analysis services
Published
15 October 2026
Submission
9 November 2026in 3 weeks
Source
uk:find_a_tender

Tender description

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking a suitability experienced supplier for the provision of a Patient Experience and FFT platform for the purpose of gathering, analysing and reporting patient/carer feedback. This will also include the facility to deliver the Friends and Family Test (FFT) as well as other local patient and staff experience surveys.

Timeline

  1. Tender published15 October 2026
    Current notice
  2. Submission date9 November 2026in 3 weeks

About the buyer

Hampshire & Isle of Wight Healthcare NHS Foundation Trust provides hospital and community care across Hampshire and the Isle of Wight, and buys as a healthcare organisation. A talking therapies framework pools providers for Step 2, Step 3 and Step 3+ services.

Clinical services are awarded under the Provider Selection Regime.

Over the past 5 years, most of Hampshire & Isle of Wight Healthcare NHS Foundation Trust's contract awards have been in health and social work, repair and maintenance and industrial machinery.

Relevant CPV codes

  • 79311300 · Survey analysis services
  • 79342310 · Customer survey services
  • 79342311 · Customer satisfaction survey

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