Awarded contract

Customer Relationship Management (CRM) Platform Licences

Details

Value
£95,673.6
Duration
1 year
Topic
Miscellaneous software package and computer systems
Published
18 May 2026

Tender description

This contract covers the purchase of 188 software licenses for a customised Salesforce CRM instance, referred to as the “IRM” due to its role in supporting Industry Relationship Management across the University. Lot 1: This contract covers the purchase of: 188 Enterprise Edition Licences Salesforce Event Monitoring Salesforce Field Audit Trail The contract has been called-off from the Scottish Government Software Value Added Reseller Services Framework Agreement. The contract will be live for one year from 25th May 2026 to 24th May 2027.

Timeline

  1. Completed: Award date15 May 2026
  2. Completed: Award published18 May 2026
    Current notice
  3. Next: Contract expiry date24 May 2027in 7 months

About the buyer

University of Edinburgh buys as a higher education institution, through its own Procurement function. Much of this procurement flows through framework agreements with APUC, Scotland Excel and the Crown Commercial Service. Prior information notices invite market engagement from suppliers ahead of larger tenders. A Procurement Support team handles reporting, data analysis and training across the function.

Over the past 5 years, most of University of Edinburgh's contract awards have been in laboratory and precision equipment, medical equipment and pharmaceuticals and software and information systems.

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Decision makers

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