Stale Pre-tender

Barbican Centre Ticketing Software

Details

Topic
Tickets
Published
5 March 2026
Submission
19 March 2026

Tender description

We seek to understand software solutions that support ticket sales, financial accounting and analysis, marketing strategy and execution, and customer relationship management (CRM). Together, these capabilities will enable the Barbican to deliver a seamless, end-to-end experience across both digital and onsite touchpoints. The selected solution(s) should support the development and execution of data-driven marketing initiatives, enhance audience engagement and satisfaction, enable effective fundraising and stakeholder management, and provide actionable insights across the customer lifecycle. Collectively, these functions are critical to enhancing the overall Barbican experience and supporting the organisation’s operational effectiveness and long-term strategic objectives.

Timeline

  1. Completed: Pre-tender published5 March 2026
    Current notice

About the buyer

City of London Corporation buys as a local authority, and sets out its own procurement policies and requirements for suppliers. Its City Fund draws on rental and interest income from the Corporation's own property, alongside business rates and council tax. The Corporation also runs soft market testing to shape future procurements with suppliers.

A three-year Commercial Pipeline gives suppliers early visibility of larger opportunities.

Over the past 5 years, most of City of London Corporation's contract awards have been in architectural and engineering services, business services and construction work.

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Decision makers

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