Open tenderClosing in 3 weeks

L26057- T- YH Customer Journey and Conversion Rate Optimisation Services

Details

Topic
Customer Relation Management software package
Published
28 October 2026
Submission
17 November 2026in 3 weeks

Tender description

Fully managed Customer Journey Optimisation Solution, which includes, but is not limited to: campaign ideation, design integration, campaign development, QA process, campaign launch, review of analytics to discover insights and further optimisations Lot 1: Fully managed Customer Journey Optimisation Solution, which includes, but is not limited to: campaign ideation, design integration, campaign development, QA process, campaign launch, review of analytics to discover insights and further optimisations

Timeline

  1. Completed: Tender published28 October 2026
    Current notice
  2. Next: Submission date17 November 2026in 3 weeks

About the buyer

Luton Council is a local authority, and a dedicated procurement team supports departments across the council to buy goods, services and works. The council focuses on local supply chains and jobs and skills markets within its contracts, encouraging local sub-contractors, local recruitment and apprenticeships.

Over the past 5 years, most of Luton Council's contract awards have been in software and information systems, construction work and IT services.

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